I decided to give Hugo’s a try after passing by it a lot while working. Regrettably, there were so many issues with the food, I don’t know where to begin. I guess let’s start with the portions for the price. I’ve included pictures to account for portion, and I have smaller hands. The entrée itself was $18 such small portions! I get it, I’m in an Airport, but even that’s a little, well… little.

Now for the food ; I did my usual when going to a New Mexican restaurant for the first time and did my usual ‘let’s start with something simple- enchiladas plate!

The Mexican Rice no flavor. It was like they put tomato paste and too much water. The rice was too soft as well. The ‘refried reans’ were very dry and such a small amount, it was less than a tablespoon. I decided to take apart and try the individual ingredients (tortilla, sauce, shredded chicken) and was very disappointed in each. When I took a full bite, it tasted like I was eating a Chicken Lasagna- and not a very good one.

My girlfriend ordered ‘quesadillas’ These “Quesadillas” were just corn tortilla tacos, they were very oily and did not stay folded/together by the cheese. The tortillas were decently made corn tortillas. Pulled apart pretty easily but not too soft and not too hard. The chicken in it was also dry and flavorless. They were fajita style though (cube-cut pieces). I did not try the ingredients separately on it but she did not like it either.

We got a side of their ‘queso’ which was not a cheese SAUCE, but shredded -I wanna say mozzarella cheese- topped over bell peppers, tomatoes and onions, and skirt-steak (which the streak was tough, like they rushed to cook it).

Lastly the service/servers. We arrived and stood there a good 3-5 minutes, waiting on someone to either welcome us in, or tell us to sit freely; finally another passenger who finished eating told us that it was ‘open seating’, and we went over to the bar area for a server going through to ask them for a menu. Looking at the menu showed us the items were $18-24. We’re over here thinking it BETTER be some good food but NAH. We sat down, and looking around the restaurant at the -what looked like- 2-3 servers, very little attention was paid not only to the tables, but the entrance as well, as there were many passengers confused on what to do for seating. While we and 13 others were still eating, they started turning lights off while they were getting ready to close.

Finally after reviewing the food and deciding neither of us liked it (and we had a few bites to be sure of the quality) we called the manager over to complain about the food and service, she was of course apologetic, and offered us to come back and would make our next meal herself for free, and have our next meal free, but we politely declined, stating that her making the food would not be a proper example of the restaurants cooking, since the chef is not cooking our food. But in any case, if I order a simple enchilada dinner, what’s to say if I order something else, It’ll be better quality?

I’m going to give this place a 1-star. Sorry, not sorry.