STAY AWAY FROM THIS PLACE. WORST EXPERIENCE EVER !!!!
After hearing a lot about this place me and my fiancé went there last month to fulfill our craving for spicy Indian food. But the place was a utter disappointment from the beginning, The kababs are not authentic and even not tender as it should be. The entrée ( lamb dishes) was more frustrating. The only dish we liked is the Kulfi (desert). The service was poor too. Based on our experience we gave a bad review on Yelp but did mention about the Kulfi. Yesterday we went back to the restaurant just to have kulfis. The manager managed to identify us from our Yelp review. At first they served us food and then denied to take credit cards for such a small amount. SO we went back to the restaurant to pay our bill by cash and at that time the manager came over and SIMPLY INSULTED ME FOR NOTHING WHILE I WAS PAYING THE BILL. He does not has the courtesy to talk with a lady. He drove us out of the restaurant and out of the blue started to yelling at us like a police interrogation. He asked my fiancé why he had given a bad review and came back for food. He even threatened us to call 911!!! Completely CRACKED and PHSYCHO. He slammed the door in front of us.
He is doing business for 24 years but we are eating Indian food for more than 24 years. SO avoid this place until and unless you want to be humiliated and insulted and waste your money. They are just deceiving people.
We wrote reviews on Yelp describing our experience but they have deleted those continuously. SO no freedom of...
Read moreWorst restaurant near downtown area. The food sucks big time, Onion Nan had a foul smell, we complaint about the smell and the arrogant owner told us that this is how onion Nan's taste like. Imagine a Nan with a foul smell of an egg. We told him that this is an honest feedback and you should hear us out, but he started arguing and told us to give feedback to someone else. I am huge fan of Onion Nan and trust me it was a disgrace to Onion nan.
Worst Dal makhni ever, they call it Dal Maharani.... what a Crap!!!!! Menu says "Tandoori platter"(between all the veg items), and doesn't says anything about Neg or Non Veg. We ordered Tandoori platter thinking we will be served with Paneer Tikka, Veg Seekh kababs etc.. but they served us with some Non veg Crap. Owner started arguing that we don't know how to communicate :)... Yeah right!!!!!
Finally we were served with Veg platter.... Guess what???? Samosa and Gobhi pakoras... Imagine Veg platter having Samosas and Pakoras... Phewww!!!
Talk about service, they will not even serve water to you... when we complaint about the service there waiters turned flying bugs with water hugs, they will not let you eat and will come to your table again and again(I know owner told them to bother us).
A highly recommended restaurant for...
Read moreIndeed the worst restaurant I have ever been in Houston.Food as well as their hospitality really sucks.Starting with the starters, we ordered Veg platter, OMG, how can they even call it a veg platter. It just had a Samosa and pakora. Restaurant like these are making bad impression of the indian delicacies. In the main course We ordered Dal Makhni and Paneer (which most of Indian vegetarians usually order), I really did not have any words when i saw daal makhni, which tasted very horrible. The Paneer, phew, what to say, I would prefer having paneer in the roadsoide dhaba rather than having it in Shiva restaurant. Coming on to breads, I think now its a high time for chefs in Shiva, to learn how to make Onion Nan and Kulcha. After this experience, I could not dare to try the deserts.Last but not the least, HOSPITALITY, I am really surprised how managers/owners of this type of attitude survive in this industry. When we gave him the feedback for food, we were expecting that he would listen to the feedback and work on it. On the contrary, he told us that we are working in this industry for more than 20 years and know very well that how to cook it. Chef or restaurant owners should believe people, who are eating for more than 20 years rather than making...
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