This was my second time here since they opened, which is a pretty large gap in time. This visit definitely wasn't as memorable as the first.
Food: The pots were fine and tasted pretty good, but once the novelty wears off the food isn't anything to write home about. They're served as individual pots filled with meats, seafood, veggies, eggs, and other oddities depending on the pot you choose. There are no substitutions for any of the items, but you can request that certain items be removed. The fire underneath the pots will keep it boiling so you can cook your noodles and meats throughout the meal. They also used to serve drinks from Kung-Fu Tea, but all advertising for that is gone so perhaps they no longer have that option.
Service: We may have just come in on a bad day, since it was Christmas Eve after all. Perhaps they were short staffed and couldn't get enough people working the morning shift on a holiday. The server told us as we came in that the food won't be ready for 30 minutes until after we place our orders, which turned away a few people. Turns out he was the only server for the whole restaurant, which had about 10-15 tables at the time. Needless to say the service was slow, but it didn't bother us too much. It may be a one time thing, but this was...
Read moreThis is a hot pot place and while I overall really enjoyed the food here, my experience is just average. They have a variety of different hot pots that you can pick from with different flavors. I really liked the Taiwanese hotpot and my sister enjoyed the spicy pots. You can also add different ingredients to your pot like extra meet or ramen noodles. I really love the quail eggs that they put in some of the pots. I did not like how they charge you like 3$ to share, however, you can put the 3$ towards extra ingredients to add to your pot. I also did not really like service. I have been there 3 times and I feel like the servers are a bit unfriendly and not at all accommodating. They are slow and once when I went, they brought out extra tofu towards the end of the meal when we had already almost finished eating. We told them we didn’t want it anymore since it came out so late and they objected. We had to call out the manager who took it off for us, but it was ridiculous. If you like hotpot though this is a good...
Read moreCame to this place couple times and still very disappointed. NO IMPROVEMENT! WHY you dont give people an option to substitute the food you dont want? You give customer no option but to have to order more from you. WHY are you charging extra for sharing? That just plan stupid to me. Literally you just find any possible way to get $ out of customer. NOT MUCH options to choose when eating here!! Also cleanliness! chopsticks are disgusting! PLEASE use a one time chopstick or may be change it once a while. Your chopstick are all color faded on one end and now its all dry and white due to many eating from that same end. NASTY! CHANGE THE CHOPSTICK! Talking about the food. I would rate a 4 for their food but soooo not comfortable eating with their nasty chopsticks and their service.