Taco Bell — Restaurant in Houston

I went here because I was hungry and needed to get to work soon, so I came inside and ordered off the kiosk since it’s a little fast at times.

Well, when I finished my order and it offered to text my em receipt, well that didn’t happen despite entering my number correctly and then chose to offer to print my receipt at the counter.

That didn’t happen. The employees didn’t even bother to hand it to me when they handed me my food.

As for my chicken quesadilla’s, I didn’t want jalapeño sauce on them and what did they do? The put it on anyways. I didn’t even find this out until I got to work and started to eat, and I didn’t have any time to drive back over and have them do it over, not that I could have because they didn’t give me my receipt.

Now I worked at in fast food for a long while, and I can safely say that these employee’s didn’t care to read the full specifics of the order when they got half of it right, being two soft tacos with no lettuce, and half of it wrong with the quesadilla’s mentioned above.

That is pathetic. Either enforce the current employee’s to pay attention and do their jobs in full, or suspend them for a time until they learn otherwise not to mess a...

Worst Taco Bell I have ever been too! They move extremely slow. They don't know what there products are or how to make them. They are poorly trained and poorly managed. They have no problem yelling and arguing with customers about products that are on the menu in front of them. Saying they do not exist. They have never served them when my boss and I eat them everyday and even show them to them on menu. Manager lets employees scream at customers. Telling them their wrong. The whole time manager is making item (that doesn't exist). All she can say to me is," I don't know". I asked her to retrain him. She says she would. But everytime We go to this store its the same guy and the same problems every morning. I won't even get into the unsanitary and attitude problems we encountered a night. I never once got rude or raised my voice. Trust me this is being nice compared to myself and friends with me. Stay far far away from this store. I have worked for Yum restaurants before and this...

I never complain unless it's just terrible and this was terrible. First off they forgot my Cinnamon Twists, but no big deal...mistakes happen. I didn't even complain, I just went back through the drive thru and paid for another order. Once I finally get all of my food and start to eat my lunch, I see my Mexican Pizza looks like a tornado ripped through it. Beans were all clumped together on one side, most of the cheese and tomatoes were on the side of the box but I was starving so I ate it anyways. But then I get to my Cinnamon Twists and I can't even describe the taste and smell. The best description I can give is it had like a burnt glue smell, or cardboard smell. I tried to eat half of one and it tasted even worse than it smelled. I'm kind of worried about what was on them and I'm keeping them just in case I get sick later. I don't want my money back, or free food. But y'all have to do better than this and someone needs to inspect those...