Burger King — Restaurant in Humble

I went into this restaurant through the drive-thru on 4th of July 2025 but I place my order through the app but when I got there I asked for certain things that wasn't offered on the app like I would like my chicken fries well done and the veggies on my whopper put them on the side. He said okay. Nothing was done right he closed the window after he handed me to order I sat there open the burger and begin taking the veggies off he stood right there at the window but when it's back turn. I looked at my chicken fries they were not well done as I asked for them and I've always ask for this and every restaurant and they have always done it for me at Burger King. The gentleman never bothered to open the window to say is there a problem because I was still sitting there so I scraped everything off the burger and I went home and put my chicken fries in the air fryer. The work ethic has to get better this is horrible. I don't like going to a lot of restaurants in the evening time I get better service in the mornings. Because it seems like they just turned the younger ones out and don't give him any decent training. This not only at Burger King but other fast food restaurants I have went too. I went to the app for a Burger King to contact me now it will be 2 to 3 days from now concerning this issue which if they would have given you some kind of incentive right there on the app like I've had with Popeyes to do when I've had bad service I wouldn't have to wait for 2 to 3 days for them to get back in touch with me. I wasn't...

This place was good when it came to our order. That was the only thing though. The restroom was very disgusting, so much so that I walked in and right back out. The table was sticky and we had to wipe it down ourselves. The staff that was here today, Sat. Oct. 8 at 4:15P.M were terrible. They turned the music on externally loud and also had the TV on loud as well. They were shouting in the back to one another, laughing and joking around. Someone should have been cleaning the dirty lobby as well as the dirty RR but instead every single one of them were in the back talking and being completely unprofessional. I will never come back to this location and I will be sure to share my unhappiness with my friends who came here too. This is ridiculous. I know it's only Burger King but still, it's a job, it's your job, and it should be taken seriously or don't do it at all. If the manager was here I think he/she needs to be spoken with first and foremost. My order number was #38 and I ate in but will not be...

Any other time I come here the services is GREAT! and I mean that respectfully but today when I decided I want just a meal no drink it’s a problem and today when i decide I want a Oreo milk shake all of sudden it’s really we don’t even have ice cream to make that like why make me feel that way when I’m trying to order all I have to say is if you don’t like your job don’t work there if you don’t like talking to people don’t work there I don’t know what changed but the guy that worked the drive through on today 7:30pm was really rude I hate rude people man especially if I’m spending my...