When I tell you I have been WAITING for this place to open...
I've had my eye on Big Spoon's first two locations in the Birmingham area for a couple years but never had a chance to visit either. I was elated when I saw the announcement they were coming to Huntsville.
They've finally opened downtown, right next to Melt in the old Cookie Dough Magic location, across the street from Moe's BBQ, The Standard, Stella's, and La Esquina. I was able to stop in Wednesday evening to try a scoop.
The inside is bright and pretty and modern though some of the walls feel a tiny bit bare still. I imagine it'll fill out more as time goes on -- they only just recently opened. There are about 12 different flavors to choose from, and dairy free/allergen free flavors are available. You can also order sundaes or sammies, which are jazzier ice cream sandwiches. There's also a freezer with ready made pints for purchase to take home.
They had about three young staff members ready to serve the moderately large crowd. The line moved quickly and when I met the servers, they were polite and working efficiently. When I placed my order, one of the girls asked me if I wanted a kids' scoop, single, double, etc. I wound up with a single but it's nice to know they'll serve grown ups a kid's scoop since it's a smaller portion and not as expensive. :)
I ordered the coffee and cookies because coffee tends to be my favorite ice cream flavor. And I'm gonna be honest...it was just okay. A lot of anticipation only to be a little let down, truthfully. My biggest complaint is about the cookie aspect of the scoop. I greatly prefer larger chunks of cookie in any flavor of ice cream that includes them, and these cookie bits were ground to near dust and honestly just gave it a gritty texture. I noticed after the fact that they used gluten free cookies (as opposed to the non-gluten free cookies used in their cookies and cream) and I wonder if that's perhaps why it didn't hold up as well. As for the ice cream itself, it was decent: super strong coffee flavor to begin with, but it sorted of blended into a little too much sweetness as I kept eating. It wasn't bad ice cream by any means, but it wasn't a new favorite for me, either.
However, I've heard wayyyy too much positive press to not wanna give this place another shot. I saw one reviewer talk about ordering a flight (3 smaller scoops) and I think that'll be my pick on my next visit, so I can try a bunch of different flavors and really get a feel for what I like. Sad the coffee flavor wasn't really for me, but very much looking forward to trying others in the...
   Read moreMe and my friend went to big spoon to get ice cream last night on 09-30-23 my friend owns a service dog because he has PTSD. Upon entering we were immediately told by a woman with blonde hair wearing all black that the dog couldn't be in there. My friend told her it was a service dog. She said she didn't care that the dog could not be in there. So we did not make a scene and we exited and stood outside for a moment. One of the other workers who was actually dressed in the store uniform who had brown hair and glasses came out and apologized to us and offered us a menu and to take our order for us and one of us could come inside and pay. My friend did so and I stayed outside with the dog. Upon entering he explained to the other woman and showed her the dogs registration. She was still rude and said no dogs allowed. And just dismissed my friend. The other woman with brown hair was very kind tho and took care of my friend and apologized for her managers behavior. All this to add that the other woman is in the wrong. People have service dogs for a reason and if I had not been there to sit outside with the dog while he went in and paid my friend would have not gotten service. It is against the law to tell someone they can't bring their service dog into an establishment. You need to educate your managers on that. I'm only giving two stars for the fact that one of your workers...
   Read moreI donât usually go for sweets, but WOW. Iâve been thinking about their dark chocolate ice cream since I got it a couple weeks ago. I usually donât like chocolate ice cream since it rarely actually tastes like chocolate, but man did this one hit the spot. Always great service from the team, letting us sample the options. They even had a jar of lactose pills on the counter which was perfect because I ran out of mine and wouldnât have been able to get something otherwise. I like how they sometimes have dairy free options, however I wish there was more consistency. This time they only had sorbet and an almond milk option, neither of which I like. Itâd be helpful to be able to go in knowing there will be some standard popular flavors each time that are allergen friendly. Thatâd actually be nice with all their offerings. I love the unique, experimental flavors, but sometimes Iâm craving a standard flavor and itâs a bit strange they might not have one. The interior feels rather cold and hard, not very cozy, so itâs not a place I really like to sit and chat with friends. Iâd rather get something to go. But itâs a great location, so convenient right by the Melt, which my friends and I like to visit since they also have allergen free options. Great to be able to make a stop for...
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