Smoothie King — Restaurant in Huntsville

I will never go to this smoothie king again. I just left about 20 minutes ago and the team members had no knowledge of the things on their menu and kept ringing me up for everything but what I asked for. I ordered a 32 oz Strawberry Yogurt D-Lite and they kept ringing up greek yogurt blueberry, then the kids strawberry glitz drink. Then the two young ladies were laughing and looking at me side ways when I kept repeating what my order was. The only reason I know that it was wrong because I have worked at smoothie king for 5 years and I know how to make a smoothie from there with no instructions!! I felt that my time and money was wasted and they made a mockery of me the whole entire time instead of trying to get it right and I just gave up. These two young ladies should be written up I went on April 6th @7:20. I have never had problems until tonight and I will never be spending my money...

I asked about the protein blend used in the smoothies I ordered. I was quickly assured that no whey protein is used in any of the smoothies....only soy protein. Feeling a bit uneasy about the rushed nature of my service and brief interaction, I went online to find an accurate answer to my question before offering my purchase to my 4-year-old grandson who has severe food allergies. My instinct to withhold the smoothie until the information was verified prevented another coughing, choking, wheezing and possibly anaphylaxis episode. Please educate your employees on the importance of accuracy in their response to questions regarding food allergens. Knowledge is powerful and can be lifesaving. Inaccuracies in this matter can be...

OK, if you like ridiculously expensive milkshakes that are not bad, but not great either, then Smoothie King is where it's at for you. I've had several items from there and was pretty certain I could have made something way better at home. The thing I hate the most, though, is that you can't get ingredient lists. For instance, you can label something "dairy free" even if it has milk components in it, so maybe their "dairy free" menu is misleading, maybe it isn't. And their protein mixes? Maybe you don't want soy. Well, it's a crap-shoot, because you can't find their protein...