Subway — Restaurant in Hurricane

I don't normally post reviews, but I just had to warn people about this place. The most recent reviews that are predominantly negative are reflective or my experience. Crew members, specifically the blonde girl that served us, was extremely indifferent and frankly not wanting to help us out in the first place. We had asked for Italian bread which we always get, but I guess they didn't have it so without asking us, she just gave us a different one and mind you we ordered 4 sandwiches like this. Moreover, I had asked for double toasting on all 4 but she didn't do it for a single one and when I reminded her, she still did not do it. Bread was soggy and NOT to our liking. And then to top that off, when I asked for a little bit more bell peppers, she rolled her eyes and then went on to explain that there was a rush and there were no more toppings. Mind you, I've worked in fast food, and I understand having intermittent periods of rush hour. I don't know how things work here, but we always ensured supplies and ingredients were replenished after the fact. Not only was there an evident lack of ingredients including condiments that she refused to refill and rather tried to squeeze every last bit of, the station was extremely messy and chaotic. Quite frankly, I lost my appetite. A lot more missteps were done throughout and I can honestly say this has been my worst experience at a Subway. Please retrain your staff and teach them to be kinder to...

I’ve lived in Hurricane for almost a decade. Today was my first experience with the subway on state street. I’ve been to the one in Walmart and Springdale multiple times - but this one is closer to my residence (not sure why I haven’t stopped in here before?) The place was clean, the food was good, but the service was mediocre at best. The employee/shift manager training the new employee was snide and rude. Everything we asked for was “not allowed” or of course an up charge. Which is totally fine!! I don’t mind paying for extra cheese or Italian bread instead of white. It was honestly just the way she spoke to me. Her demeanor and tone was rude, unfriendly, and unwelcoming. I’ve worked in customer service including the food industry, it makes a big difference the way you speak to people. Instead of saying, “you can’t have that, it’s not allowed, and if I give it to you, I’ll get in trouble”. Try saying, “I’m sorry, but unfortunately we only offer white or wheat with that sandwich.” I wasn’t asking for “free” food or for you to be in trouble with your boss - I was merely asking to be supplied with the sandwich I asked for at WHATEVER cost you would sell it to anyone else. That’s it, that’s all. Honestly, I’d rather drive to Springdale for a sandwich because their employees are kind, respectful, and have better...

I used to work here about a year ago, and it was amazing until I quit. I had a lot of stress due to working in fast food, as fast food equals fast stress. However, it doesn’t mean that I had to be put into more stress after quitting. I was going to start a new job at Walmart and was also moving because I had just been kicked out of my house. So, I found an apartment. To my surprise, my ex-manager texted me asking why I was quitting. Feeling bad, I told her a half-truth to avoid hurting her feelings. She held a grudge for about a year. I decided to get a tattoo from her because she always wanted to do tattoos when I worked there. However, she messed up my tattoo (I'm not sure if it was intentional or accidental, but I'm okay with it as not all tattoos are perfect. It doesn't mean it should be done intentionally). At a family party, one of her friends from tattooing (who my aunt knows and is still friends with to this day) was there. I asked if she could fix my tattoo as it had been stressing me out due to my OCD. She agreed. I later found out she was friends with my ex-manager. The tattoo friend was drinking and when I left, she talked a lot of nonsense about me that wasn't true, which came from my ex-manager. The moral of the story is: don't apply if you don't want your stress levels to increase...