I went in tonight, I was in a good mood got my food and went home. Checked our food and we were short 4 pieces, okay no problem accidents happen. I called and the lady named Melanie had answered (who took our order to began with) she was semi-rude on the phone, but I went ahead, drove back. Well once I got in the store, I let her know I was the one who called. She asked me what I was missing, so I told her I really don’t know , my husband was the one who checked initially, but he said we only got legs and two thighs. She then proceeded to tell me, I was the one who made your bucket so I know what I put in there, I’ll just give you one of each. Alright, whatever cool. I’m getting my chicken (literally she gave me the smallest pieces) so I’m not gonna complain, but the whole time she was RUDE while talking to me, then proceed to instead hand me my food, she threw it at me and gave me a smug look. I had enough at that point, I went a head called corporate and made a complaint. I was civil, polite and calm, then getting that behavior from the lady. Absolutely NOT, I won’t tolerate being...
Read moreHow is it...that if your restaurant is named Kentucky Fried CHICKEN...HOW DO U RUN OUT OF...CHICKEN!!!! Was going to treat the family to KFC CHICKEN tenders Monday night Sept 24 th. They close at 10 pm, and since it was 9:15 , we called ahead to order so they would have time to get it ready without having to stay til midnight. We asked for 2 chicken tenders family meals...which would be 24 tenders. They guy on the phone told us THEY DIDN'T HAVE ENOUGH TENDERS TO FILL THAT ORDER!! He said they had like 8 tenders is it. AT KF CHICKEN!! 8 TENDERS IS ALL THEY COULD DO??? More likely 8 tenders was all they had fried up and dried up under the heat lamp, and were too lazy to fry some fresh chicken up for our order. One star rating!!! Sure wish there was a popeys or churches in this town. 18 Mexican restaurants, 12 Oriental...and one sorry KFC that doesn't have any CHICKEN to sale. Pitiful. Owners of KFC Hutchinson...u lost a $50 order tonight. Probably will not be frequenting Kentucky Fried OUT OF CHICKEN again...
Read moreI had a horrible experience at KFC!!! I ordered dark meat and asked if the chicken was hot. The clerk assured me that the food was hot. I did not check my food before leaving. When I arrived home with my order, I was disappointed and upset because my food was not even warm. Just looking at the chicken it was obvious that it was too old to have been served. The other disappointing factor was that my 10 piece bucket of chicken had five wings in the box with five dark pieces. I specifically ordered dark meat!!! Even if I had merely order 10 pieces without specifying white or dark pieces, WHY in the world would the clerk give me five wings??? I called and told the manager that my order was not correct. She assured me that she would make it right for me. I drove back to KFC. Unfortunately, I found the manager's overall attitude "not acceptable". I wasted my $21.89. Needless to say, I WILL NOT frequent...
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