A solid 4 stars - had a girls night out on a Saturday night recently. I had never been here before. I did the all you can eat option and wished I had ordered more on my initial order, but I was trying to not overdo it because they charge you for too much uneaten sushi. I was able to order and eat about $50 worth of food from their menu, so the all you can eat option was worth it. Actually I would have ordered one more nigiri choice, but didn’t want to wait for it. I got one specialty roll, the Gohan. I did not like the huge amount of fried onions on top, but there was no issue with leaving a small pile of those. It was a decent item, not great, but enjoyable. The fried gyoza were good. I mostly focused on the nigiri sushi and tried the Shrek (yum!), the Hamachi (yellowtail) which was actually disappointing. Yellowtail is usually my favorite. The Tai (red snapper) was surprisingly fabulous and my favorite item of all. The salmon was meh but better than the yellowtail, and the Inari was a little meh too. The little cup of cookies and cream ice cream was enjoyable. Service was quite slow because the sushi chefs were very bogged down with orders. I guess it was pretty busy, though it didn’t seem busy or crowded to me, but maybe that was just bc my party was confined to a nice round booth so we didn’t notice the other tables much at all. The slow service was forgivable because we had a very friendly server who tried to be funny and do his best to give us a good time. The sushi quality - honestly not the best sushi ever. Blue Hashi and Fuji are better. The rice under my fish nigiri kept falling apart when picked up. It’s not supposed to do that. I had probably one more item that I can’t remember. I would absolutely give them another shot or two or three before I make up my mind as to whether they deserve another star, as maybe some nights are better than others. Overall enjoyable, and good enough quality that you can get your moneys worth and be happy with your meal. Next time I want to try more...
Read moreWent to dinner with my mom tonight. I got the all you can eat sushi. Our server had to leave shortly after ordering our food. We got our appetizers just fine and it was all great up until then. We got a new server because the original had to leave. We waited 30 minutes for our sushi to come out. Turns out our order wasn’t even put in so we had to wait a few more minutes. I ordered another piece of sushi later and. I had approximately 9 pieces of sushi left and asked for a box. The serve told me it would be an extra charge for not finishing all but 3 pieces of sushi. She even apologized for this information not being relayed to us before ordering. The new server didn’t even know that I was the only one with the all you can eat sushi order until I told her. I told her I wouldn’t have even ordered my last sushi roll if I had known about the policy of finishing all but three pieces of sushi. She apologized and said the best she could do was only charge an extra $5 for not finishing it. She then stated the policy was started in the menu even though the original server should have explained to us the policy. Asked to speak to the manager and she explain the same thing but could clearly care less (even though we also waited 30 minutes son sushi that hadn’t even put in). Then to top things off my mother was charged twice for the same roll. The server said there was a piece of sushi left when the servers switched which was a complete lie and the servers part (or she’s a complete airhead). I felt completely unheard and uncared for. I have worked in the restaurant industry for over 10 years and I know for a fact that my managers would not have charged the extra $5 for not finishing the sushi simply for the fact we were not told about it, and we would have even been discounted for the inconvenience of having to wait over 30 minutes for our order being forgotten about. The manager did not care at all and charged us full price for everything plus the extra $5 for not finishing the sushi. I have never experienced such poor hospitality by a manager in a restaurant. I do not blame the server (even though she wasn’t very bright) but I expect more from a manager. First and last time going to the place.. The only reason why they received two starts from me was because the other staff that was not our server was very caring and kind and the food was good. Zero starts for management....
Read moreFunny story: I’ve accidentally locked myself out of my apartment today with no way to get in and get my car key. It’s Sunday. I always go to Sushi Time on Sunday. I AM DYING FOR SUSHI!!! They have the best sushi all the nearby area. I’m from Jackson, Wyoming, and I drive literally an hour and a half to eat their sushi pretty much every Sunday with no regrets. I have tried sushi from all around Idaho Falls and Jackson area, and Sushi Time is the best. Worth the drive every single time.
They are also the hardest working crew I’ve seen. Reno is my sushi savior and kills it every time, so special shout out him, but everyone there is an awesome person. Yes, there are times when you will wait for some rolls because all you can eat sushi gets busy really really fast. Even the most skilled professional is still just a human being with two hands. Although I’d call the Sushi Time chefs more superheroes than people. They save my sushi-loving life every week. Except for this one because I locked my stupid car keys in my stupid room and can’t get sushi today! Arrrggghhh!
If I were there today, I’d have already downed a Hyperion and a Michelle, my two favorite rolls. Don’t let the spicy meter fool you, you can always ask them to tone it down a little and as long as you take take some good natured ribbing, they are happy to please. The Santa Cruz, the Crush, and the Kai are awesome as well. If you want to fill up quick, hit the staple fried rolls, Avalanche and Don’t Ask. You won’t leave hungry. Also don’t be scared of the dessert roll, Final Fantasy. Even though it looks strange on the menu, it’s really good. I hardly every have room because I have a strict leave no sushi behind policy. I’m always too full of awesome sushi for dessert.
I am missing Sushi Time so much today since I missed last week due to weather. Some people have church. I have Sushi Time. I love this place. I think they are the best place in Idaho Falls hands down. I miss you guys today. My Sunday is just not the same without Sushi Time. Thank you to all of you who give me delicious sushi every week. You don’t know how much you miss it until you can’t...
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