I was really happy to hear that they were coming to our little town since the Chula Vista location is so good. I went to opening night which was fun and of course the lines and wait times were huge but that's part of it. I ordered a pizza and lasagna with assorted drinks, bread, and salad but after forty five minutes I started to get impatient and asked how much longer we'd have to wait. The server that was helping us left and never put our order in so we'd been sitting there and waiting on food that wasn't cooking. Opening day, okay you're busy and all your servers aren't going to cut it. We were given bread, drink refills and salads right away but the pizza came out wrong but edible.

The second time I went in was no different. Yeah it was a Friday night but there were empty tables and it took almost two hours to get the wrong pizza yet again.

The only third time wasn't as bad but you wouldn't believe they brought out the wrong pizza again which I finally complained about to the waitress. It's a large thick crust pepperoni and sausage pizza, how hard is that?

Forth time was great, sat right down, drinks came quickly and food came correct. This shouldn't be cause for celebration as most restaurants demonstrate this type of service daily.

Fifth and final time I sat right down, ordered drinks which came quickly, ordered a pizza and waited. It took a while for an almost empty restaurant but hey lets try it, maybe it'll be as good as the last one. Nope, the thick crust was burnt and when I took a bite I tasted raw pizza dough. I was surprised to see that under the toppings the entire pizza was not cooked all the way through. They said they could cook another one for me but I was pressed for time and to be honest I just had no faith in them. The food is awful.

I really wish I could be one of the many people who love this restaurant but I just can't. I truly hope you read this and the other one star reviews and try to improve your customer service but I for one will not be returning.

So update, this place is next level stupid! I'm angry typing so here goes. I online ordered food, walked in and they said 16 more minutes. I walked outside and waited 16 minutes. When I went back in the hostess says we gave your order to someone else. CAN YOU BELIVE WHAT I'M TYPING RIGHT NOW? She even recognized me, I asked if it was someone that met my sons description and she said, no, I think he was Asian. I'm not Asian. If you knew I was waiting and you told me 16 minutes then why would you give it to someone else? Now I have to wait for the manager to come in at 3 to get a refund! NEVER AGAIN!

Don't bother with this place, it's a waste of time and money.

Here are some pictures of the crappy pizza that my wife just ordered. The whole bottom of the pizza is covered in flour. This pizza is awful. I warned her but she wanted to try it again. She finally said she's not ordering from there again. 3/06/22