KFC — Restaurant in Imperial Beach

Check your receipt right away. The total seemed higher than it should for the 2 meals I purchased.

1st meal, #8 5 tenders and 2 side meal, $11.99 2nd meal, #9 5 tenders and 1 side meal, $9.99.

I asked how much an extra side was, he said $2.49. So it was $0.49 cheaper to do a #8 with 2 sides vs a #9 and add an extra.

I didn't get the total at the speaker, but at the drive through she says $26 and change, I'm like that isn't correct. She asks what I ordered again and the sides.

$24 and change, still seemed a bit high.

I see they charged $11.99 for the first, and $10.99 for the second meal. Multiple people said that was the tax. I asked then why does the first one match the advertised price?

1 guy, seemed like a manager said I was wrong and there was nothing he could do, he pointed at the inside boards price. I said check the drive through price. So I get out and walk to check the sign, yep $9.99. Let the 2 people behind me in line know they are charging a higher price than listed. I get back to my car and say I was right $9.99 is the price, go look.

Again I am told there is nothing they can do other than a full refund and give them the food back.

I simply asked just for a refund of the difference.

I was told again there is nothing they can do. I said I can wait here until you figure it out.

I suggested another side, and was asked which one.

If that was offered right off the bat when there was a discrepancy, I would have accepted and moved on.

But when a manager says there is nothing he can do when I have been over charged, is not going to sit well with me.

No one at this location today seemed to know what to do, maybe there was no manager today and the main guy just lucked out.

Unlikely to be back here as the price keeps going up and the quality is going down.

There is a new Popeyes down Palm Ave I'll give...

I just ordered about 20 minutes ago I ordered the two for six sandwich and the famous bowl then I ordered the new 799 combo with the four piece chicken and the new fries that they have with a biscuit and a drink when I got home OK it was like five minutes after I got my food I open the famous bowl there’s more potatoes very very little portion of gravy the fries were cold hardly any corn in the famous bowl just chicken and potatoes and also the biscuit was hard the chicken was a little hard but I still ate two pieces of it because I was Hungry so I had no choice this Casey this is probably the third time I would have to complain about it you need to do something about your workers in the complains of your food and the quality of exactly how much of the portion is supposed to be in a famous bowl at...

Don't stop here!!!! Horrible service! Horrible food, horrible drive thru! This location has absolutely no customer service skills and will have you waiting for soggy food while they attend other customers. The cashier was rude and told me to get to the side of the parking lot once I paid because I had to wait 5 minutes for biscuits, meanwhile 12 minutes later I walked into the restaurant and my food was on the counter. The drive thru is intended to serve clients as a first come, first served. Not pull over and wait until your food is cold and soggy and when we remember to bring out your food that's when you'll get your food. This location is absolutely horrible, including the staff! I will never be returning to this horrible...