Giant Pizza King — Restaurant in Imperial Beach

IM SO SUPER UPSET. i have 21 years buying food there for my entire family and food and SERVICE has always being excellent. For my kids parties i buy from 10 to 15 pizzas. So i discover they are on groupon and this is the second time im buying a certificate from therr, but my husband has also used groupon before. We call, order 2 pizzas of special for peperoni for 9.99. The lastime time I did this it was no problem , a tall chunky italian guy said it was no problem (typically i dont used groupon n we spend from $60 to $110 for the family dinners). Yhere is this thing older guys so super upset whe I get to the restaurant and try to paid using the groupon. He was complaining for 10 minutes of how is not posoble to get the pizza for 9.99 and used groupong and complaining because he said he is giving away $30 of fooe for free and how they dont make any money when they used groupons etc. I said no one has ever told me that and the he is only giving away $15 not $30 becaide i only paid $15 and received a $30 coupon. I ask him to please just cancel the order. I HAVE NEVER EVER ENCOUNTER SOMEONE AS UNPROFESSIONAK AS HIM IN MY LIFE AND FROM NOW ON WILL HABE TO LOOK FOR ANOTHER OIZZA PLACE TO BE ABLE TO BUY PIZZAS FOR MY PARTIES. The guy said for this time ill give the food is ok. I add a coupkn of deserts. he gives me the pizza n salad that i order i ask for plates n he puts the plates on top of the pizza and HE SLAMS THE DESSERTS ON TOP OF THE PLACE REALLY ANGRY AND ONE FALLS TO THE FLOOR AND HE IGNORES ME AND GOES TO THE NEXT COSTUMER. I ASK HIM "CAN YOU PLEASE GIBE ME MY DESSERT? HE SAID "WELL I WANTED TO SET UP EVERYTHING FOR YOU BUT YOU DIDNT WANT TO!" I TOLD IM, "SIR YOU ARE THE ONE THAT SLAMMED MY DESSERTS ON THE PLATE AND ONE FELT DOWN, I DID NOT PUSH IT DOWN, THEN HE CAME BACK AND GAVE IT TO ME. STAY AWAY FRO THIS CASHIER STAY AWAY FROM PiZZA KING IN 13TH ST. It breaks my heart breaking a costumer relationship of 20 years bit this worker really ruin it. I hope the owner does something about this worker or they will end up broke. Ps. i suppose to take the pizza ti a father son lunch in schook, and THE CASHIER MADE ME 20 MINUTES LATE AND I MISS THIS EVENT . i think the reason why he treated me so bad is becauee i was dress up as my husband and his jacket and hat and semi dirty, so he maybe thoug i was homeless because this men has nerver ever treated...

Was in love with their food (that, plus the awesome delivery guy, are the only reason it gets two stars). Tonight, I ordered, among other things, a "works" pizza combo (which I realized just now didn't come with fries OR a drink, as it was supposed to), which is described as having "pepperoni, sausage, black olives, onions, mushrooms, green peppers, Canadian bacon, and beef" on the online ordering website's menu. It got here in good time, the delivery driver was very polite and pleasant, but when I went to eat it, it also had pineapple (which I dislike) and jalapenos (which I can't eat). I called and asked politely about the pizza. The girl on the phone was very nice and courteous, and spoke to her dad about the problem. She came back on and explained that was on the the works pizza and that basically they would change the site. She asked if I wanted to order another, and I asked whether she meant re-order or them replacing, so she went to check, and I immediately hear displeased yelling before the phone is converted on her end...she comes back and asks for us to have the old one and we'd exchange. The delivery driver shows up, and I insisted on giving him a second tip for traveling twice just for this. Pizza looked amazing....and probably was...if only I could taste anything other than the jalapeno juice left behind...so he just picked them off...no regard for the health of a customer that had stated medical issues before hand. Too bad, because their food and service was really good, otherwise. We're going to miss that...

A Southbay classic, Giant Pizza King restaurants are individually owned and operated so not all are the same. The IB 13th Street location is my favorite west of the 5. Long-term employees, fresh ingredients, good pizza and other Italian-American favorites. If you want consistency, decent prices and good food with good, fast service, CHECK IT.

I go there multiple times a month. My favorite thing to order is the Fish n'Chips. Odd to me that they aren't served with lemon slices or malt vinegar, but their tartar sauce is lemony and delicious! Great fries too. 😊🍕🍔

PS- Al's Fries and Burgers (next door) is owned by the same family. It has allowed them to expand their kitchen and now they have an even LARGER amazing variety of Italian and Italian American foods. Burgers, shakes, salads,...