Wingstop — Restaurant in Imperial Beach

I went on 1/31 & I had one order missing out of 3. I didn't realize until I got home so I went back immediately. I called them to let them know I had an order missing & the manager told me it was okay to come back & get the rest of my order. I went in & the girl from the front gave me such a hard time. She was arguing with me because according to her, I had took long to come back. So she thought I was lying. I had told her I spoke to the manager & that she said it was okay. After arguing with me going back & forth she called the manager & her manager said yes that's fine I told him to come in. After that I asked her if she could reheat the order I was previously given because they must have been cold by now & again she gave me a hard time. She started acting like she couldn't understand. As I was leaving she had the nerve to ask the next customer what the hell I was even talking about. On top of that I heard her arguing with her manager accusing me of taking too long to go back for my supposedly missing order & that I must've ate them. The girl working tonight was incompetent & had the WORST attitude. I would say train her but you can't train someone to be a decent person. Please seek a...

Arrived on time for order at 8:42pm. Had to get employee's attention to notify them I was there to pick upWas told order would be ready in 5 minutes. Time frame for carry out was listed 8:41p-8:46p online when I placed the order. Received order at 9:14p (28 minutes passed time).

Felt like my order didn't get started on until I arrived. Was disappointed because it looked like a slow night and my order was exceptionally late. No one was dining in at the time and had three other people waiting for pick up. Three employees behind the counter.

Floor had trash and wet spots around benches and drink machine. Despite this, good music playing and neat + clean arrangement of tables and chairs. Restroom was super clean, no graffiti or trash.

Fries were bland and semi-limp. Was supposed to be a large, but it wasn't. Regular fry size in a large fry container. Wings weren't seasoned evenly. Had to get employee's attention to get the restroom code, and once again to check on my order (waited 3 minutes).

Wouldn't recommend this location based on food, service, and atmosphere. Unfortunately, this wasn't...

Jackie gonzales employee from adress: 791 Palm Avenue unit 102 imperial beach, CA 91932 has been treating my lady and I very rude every time we attend this location. We been coming here for years and always had a good experience. One time she did not let us eat at the restaurant because it was 45 min to be closed but she left the customer right behind us stay and eat. We couldn’t believe it. One time she did not let my lady grab a drink from the machine and she has a condition emotional distress and more. This time I called the store to order my food and she answer the call, she said 15 min. At the time I got there in 30 min she said she didn’t proceed with the order because my lady called like 10 times. Of course the phone was not been answered. I don’t know what to do if I should stop coming to my years location and imperial beach or who do I need to talk to and resolve this issue. I don’t she comfortable when I see this employee because...