We entered Cold Stone approximately twenty-five minutes before close. Once we all were served, we sat down inside to eat our ice cream because the outside seating was taken, even on the curb. A few minutes before closing, we were told that they would be closing and promptly at closing time we were told that we would need to exit. We were still eating but forced to leave the establishment. Perhaps these kids need to learn that the paying customer has the right to continue eating? I’ve never been asked to leave any restaurant prior to this experience. It wasn’t like we were just sitting around and talking. One final note, when we were told to leave, a few teens came in but were not told to leave because they worked there but they weren’t working that evening. I hope they learn...
Read moreWe visit this store often, and I have to admit, some of the ice cream there is about as good as it gets. My personal favorite is the mud pie mojo creation with coffee ice cream, crushed oreos, fudge and peanut butter. My boy loves the cotton candy flavor, cake dough, and his favorite is when they have the shark week special flavor.
The only reason it doesn't get five stars is once in a while you get a stingy server that gives you a tiny dollop as a serving.... I blow it off and think, OK, its probably better I don't eat too much sweets anyway..... But generally the kids working there are happy with good attitudes and they try hard to please.
We really don't go anywhere else now, so if the owner reads this, please give your staff a little pep talk, so we...
Read moreWe are here on vacation from NC and love to splurge on Cold Stone. My wife asked for dairy free ice cream and the request was clearly heard as she was asked "lemon or chocolate?" We were so excited driving away with a small chocolate with a chocolate chip mix in. I got a small waffle cone with a popular coffee ice cream mix. By the time my wife finished her cup, he stomach was making noises. The ice cream she was served was obviously not dairy free and posting a bad review is the easier thing to do while she sits here uncomfortable. I started to call the location directly but my wife stopped me saying, 'what's it...
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