Pick Up Stix Fresh Asian Flavors — Restaurant in Irvine

I'm giving it a really good review and I haven't even eaten it yet, or stepped into the restaurant. I haven't met an employee or seen the outside, and it's still a good review. I ordered a simple chicken and veggies fried rice through Grubhub and asked for a side note to have steak and shrimp added (and I they can adjust the price manually if necessary, the app said they allowed that) and I got my request AT NO CHARGE. Good business right there, and I don't know a thing about the location. This is my first time ordering so I'll take it as a one-time thing :)

Going into the food. I like my fried rice to be not clumpy (cuz then you have steamy mushy white rice clumps that are fried on the outside). This rice is PERFECT for me. The rice doesn't clump even after a 15 minute delivery time and a paragraph of review. The chicken, beef and shrimp taste amazing and the veggies make the whole dish a good balance.

5/5, I'm definitely gonna try coming in soon and leaving them all a good tip for their incredible service and another one of their...

What can you expect from a national chain Chinese restaurant that is usually located in malls and airports?

Practically flavorless and greasy Firecracker Chicken, for one. There was about a 1/4 cup of oil floating on top of the chicken, like they didn’t bother to drain it or they used WAY too much. The chicken pieces were more coating/breading than actual meat.

The Asian Lettuce Wraps were a disgrace. The lettuce was rotten and wilted. The stir fry mixture had hardly any chicken in it. I was desperately hungry and didn’t have time to re-order or send it back. So, I had to make due with this prison food slop that they sent me.

Overall, the only reason I chose this place was because I was stuck in a hotel on a Sunday night and it was one of the few places open. Thoroughly unsatisfying.

Don’t waste your...

I ordered House Special Beef, with Vegetables on Sat evening 8/8/20. The staff was very nice, so no problem there. The House Special Beef was extremely dry and very few vegetables were included. I don't wish to get anyone in trouble, especially during these times, but this is not the first time my order was very dry, as in virtually no sauce. I have been to the Pick Up Stix on Alton, next to Ralphs, and have never had this problem. My suggestion for the owner is to review how the food is being prepared and why this may be an issue. Also, I am not looking for a free replacement order. Unfortunately since this has happened multiple time, I will not be returning to...