Jamba — Restaurant in Westpark

I came into this place almost every morning before work as a rideshare driver for nearly a year but decided I’m not coming back because the manager Thomas is just so rude, it’s honestly uncomfortable and not worth it. It’s not that he says anything mean, it’s that he interacts with customers, at least in my experience, the way a sheriff interacts with inmates in a jail.

Super cold, never says hi, just makes the smoothie and hands it to you, no interaction, just ice cold the way a sheriff would hand a tray of food to an inmate. I’ll try to say hi when I’m leaving and he’s outside loading deliveries and he’ll just say nothing like you don’t exist, just super weird ice cold demeanor.

I’ve always been super polite, tipped the maximum 20% on every order to show support for the rest of the staff, all of whom are really nice and with whom I get along with just fine, but Thomas the manager is one of the most emotionally incompetent people I’ve ever met running a customer facing business.

No one’s expecting you to be super friendly and make conversation every time, but just be civil. Just be decent and give a simple hello, like the other employees do. Don’t make people uncomfortable by acting like a police officer when interacting with customers who are trying to support your business.

It’s just really bizarre. I don’t know if he’s on the spectrum and doesn’t even realize how rude he is due to some cognitive deficiency, or whether he just hates his life. Whatever the reason it’s just ridiculous. It’s so awkward it’s not even comfortable going...

Young stocky Asain guy that worked up front two weeks ago was rude. I ordered online, when I arrived I told him that I am picking up an online order he shrugged me off and told me he will be right with me.

He stood there breaking down boxes over a big bin of trash talking up a storm with all his coworkers. Then as people started lining up another employee started taking the orders of everyone waiting. After 5 minutes I asked a random employee if they would grab my paid for online order and they finally did.

Don't understand what the point of ordering online if I'm not gonna be in and out quickly.

Also the owner should think about having a sufficient amount of employees of some what sunny weekends... so that people don't line up behind each other in a pandemic for a some what...

I'm in love with Matcha green tea blast! I'm here so often they know what to make for me. It's another great place where the staff is awesome and super friendly. The place is always clean. One of my weekly if not daily places to stop in and get a smoothie!

Update: I came through on Tuesday on my way to a Kings hockey game. My bro Alex was working and I was super stoked to see him. We chatted a bit of hockey while Quyen made up a quick Matcha green tea blast for me. This store's crew is always exemplary in their ability to deliver quality service and a delicious smoothie. I have to give a big Happy Holidays to Chris, Quyen, Alex, and the whole team for rocking out my smoothies all year long!!...