WNB Factory - Wings & Burger — Restaurant in Irving

I went to take my GF on a date since we were able to find babysitter for our kids. We chose to eat at this restaurant and showed up between 930-940, and placed our order. They said it would take about 15 minutes for our food to be done. We receive our food and sit down to eat. At no point did the person at register tell us that they were about to close or that we couldn't sit and eat. So as we are eating the store manager which he said his name was JM goes to our table at 10:04 and tells us very rudely that "y'all need to leave now cause we are closed". First of all I've worked in restaurants before and everytime people were dining in at closing time you have to let them finish eating or let them know when they are ordering that we can't dine in cause they are gonna close which would of been more professional at that point we would have said ok and probably went to go dine in somewhere else. So we had to get our food and leave the restaurant the food was actually really good but I couldn't even finish it after I was so mad about the service. Due to service I will not return to this restaurant unless they offer to do something to make up for this horrible service experience I received that...

Amended I appreciate you letting me know and hopefully letting your employees know for the future! We'd love to come back and be able to try it sometimes!

Old Review I called in to see which wing sauces were gluten free so that my husband and I could try this place out. I wasn’t asking about the fryer, I understood cross-contamination risk, I just wanted to know which sauces were gluten free. The employee who took my call was clearly not knowledgeable and told me that “they had no gluten free options” so when I pushed her to ask about it and find out for sure, she left for a second and came back with the same response. It’s a bummer that we couldn’t order here because it looked decent. But these type of restaurants need to realize that when they fail to educate their employees and neglect making simple changes to make their restaurants more gluten free friendly, they will only increasingly lose business as more and more people have developed food allergies and...

Ordered by phone to ask questions about the wing flavors. The lady was nice and helpful. I ordered 3 flavors: honey garlic, spicy lemon pepper, Caribbean jerk. Went in the restaurant and was greeted by her. I believe the owner was there, but no greeting from him, he didn't even look up ( I was the only person there). I normally don't care much- but I notice the owner replies to all his ratings.....My favorite was the spicy lemon pepper followed by the honey garlic. The wings are pretty small in my opinion, but I do think the flavor made up for it. I ordered more than I usually would based on other reviews stating the same. The main downside was the ranch. I NEED ranch with my wings... this...