Burger King — Restaurant in Jackson Township

We went here today for lunch albeit a late lunch around 3pm. We ordered a Whopper with cheese combo meal. We proceeded to get our drinks and ketchup cups while were waiting. The ketchup was empty so I told the employee. She asked if I wanted packets and I told her we would wait for her to change it out. We received our food and I opened it up and took a bite. Yuck!! The meat was cold. What the hell? So I take the sandwich back up and tell them. They said they would make another one. Waited about 2 minutes and they bring another one out. I check it and it is STILL cold. I take my sandwich back up and tell them this is cold and to feel it. What is wrong with this??? They said that this came right off the grill. Really? Then there is somethijg wrong with your grill then because its not even lukewarm. They offer to make me another one and I said I didn't want another one at this point. So I asked for a chicken sandwich because I knew that was deep fried and that should be hot. Well they bring me the chicken and that was fine, now my fries are cold. They never offered to give me new fries. We then finish eating and are getting ready to leave and I see both employees outside at a friend's car smoking and talking. Still no ketchup because I had my daughter check. I see one employee come back in and knock on the kitchen door to get in. DID not even wash her hands before she went back to servng people. DISGUSTING!! AND WHERE IS MANAGEMENT? Very poor service, crappy food and crappy management. I will NEVER again go to this Burger King. Very, very disgusted with...

This place is so bad, It's very existence is the stuff of legends. I swear, you drive up to the order menu and you enter another dimension. I doubt that the team is paid a living wage so I'm not going to go there. Let's just say it was confusing, unsettling and kind of like the time I was in New Orleans, had a few too many and tried to place a pizza order with a cop on horseback in the middle of Bourbon Street. It didn't go well for me then, and it definitely didn't tonight. The fries and nuggets were dry, overdone and tasted like old grease. The mozzarella fries were ancient, and the burgers tasted like burnt plastic; also, my lips and throat kind of itch now so I'm genuinely concerned. If you have money to burn and enjoy the work of Stephen King and Clive Barker, this is the place for you. For a fully immersive experience I suggest an edible beforehand. It is the only way that your encounter will...

It's a shame I have to give 1 star to leave a review. Went there today and they shorted my order in the drive thru. I called when I got home and asked to speak to the manager. She said I'm the manager. I told her my order was short. She said "We are short handed right now, if you think you can do better then come on down" and hung up on me. I could not even believe this kind of attitude. Who does she think she is. With a response like that I honestly feel as though she literally robbed me and did not care what so ever. They should have never rebuilt this"restaurant" it has always had terrible service and just because they put a new face on the place doesn't mean the same ugly faces aren't inside. Do not visit this place unless you want to be disappointed and treated like crap or even possibly feel robbed like I did today. HORRIBLE HORRIBLE HORRIBLE service should not be tolerated in today's...