Jolly Pirate Donuts — Restaurant in Jackson Township

They charged me extra for the Fruity Pebble ones that was never specialty ones before. They're regular donuts with a spoonful of cereal that a bag of that cereal is $3. Also didn't realize Long Johns are speciality. And they're more like Short Johns. They're small. Only got them because they didn't have many donuts and nothing states they are. So your manager is charging for specialty but not listing then. Also why open when you have the same donuts I could get at Kroger, Giant Eagle, or UDF for a cheaper price. I've seen a few people walk in, and walk right back out. Lost 3 business transactions in the 5 min I was there. A lady before me asked why they barely had any and the man was kind a rude and said they're closed Mondays and hes the only baker and can't do everything. So the manager can't bake? He wasn't the manager. When I got home, some of the donuts were hard so my GF called to complain and the manager called my GF a liar. Claimed they're all fresh. Either she's lying about being fresh or you're baker lacks making donuts. My GF went back to prove her wrong. The manager touched all the donuts, barehanded, and says they're not hard. We already said not all were hard. She said she can't replace them but she had to because she put her germy hands on them in front of customers. Nice seeing a young manager but thing about being young, have no common sense. GF asked for a discount and she said she can't give refunds. So if someone is charged too much, you can't issue a refund? I don't believe it. Here's the kicker, she replaced all the donuts and didn't replace them with the "Specialty" ones. So I paid for "Specialty" ones and didn't even get them. My GF didn't realize it until she was home because she was mad. Also she gave us less donuts then we took back, really? Called 2x and I get put on hold. Not waiting. And realized it's not worth speaking to her.

This was always my go to place go get donuts but if something doesn't change, I'll have to start going elsewhere. It's sad because as a child, we used to go to a location that was in Dayton. Tells you how long ago that was, considering that location closed over 25 years ago. Have been in GC for almost 3 years and was happy to find out Jolly Pirates was still around. Also why are your donuts smaller now then they were 3 years ago? They cost more and they're smaller. With another donuts place opening 1 mile down the road, I won't say their name, I have a feeling Pirates isn't going to last much longer. Oh yeah, why do your employees think it's a good idea to stack donuts? Went from a glazed to a frosted donut.

Posting pictures of the old donuts and the replacement so you can see I never got my Specialty donuts. And why are your Long Johns so high. I could have gone to Der Dutchman and got bigger ones at a cheaper price; they're 3x the size of yours. Can the owner please leave their email so we can discuss this issue. The manager says you're OK vacation for 2 weeks and I don't believe that.

Responding to what the owner said:

No she did not offer a refund for the difference. She said she isn't allowed to give refunds. So keep lying to protect your manager. And noticed you refused to give me information to talk to you directly. I was charged for specialty donuts that wasn't even advertised as specialty. When we got our donuts replaced, she didn't replace them with specialty ones. And when my GF asked for a partial refund, she said shes is not allowed to give refunds. Why would anyone refuse a refund and why are you lying to protect your manager? This is poor business. So please send me your contact information since you're not being very...

Update. The two people who waited on me today were fantastic! Their cream sticks are good, but when you ask them to double stuff them they are the best anywhere period! Some of their staff will double stuff them and some will not. I'm going to reach out to the owner and see if I can get her to add a Rick's special double stuffed cream stick to their menu so it will be easier to get them. I can't rave about them more. Even if they charge more for double stuffed cream sticks it's well worth it. When they explode with cream they are at their best! If you love cream sticks I highly recommend going to Jolly Pirates on Southwest Blvd in Grove City and ask for Rick's special double stuffed cream sticks! Ok, you can drop the Rick's special and just ask them for double stuffed cream sticks! ENJOY AND GO OFTEN!!!

I've gone to Jolly Pirates in Grove City since I moved here. Their donuts have been average for the most part. Today's visit was exceptionally good though. All their donuts were fresh and tasted really good! They have a good variety of donuts and are open most times when you want a good...

Use to best some of the best donuts around, now they are just trash. I keep giving this place chances thinking they maybe were just off one morning or I got a bad batch. But I am disappointed every single time. The Long John’s which use to be the go to are now about 3 inches long, deformed, icing just slapped all over the place and barely any filling inside. You might get a couple pockets, and even those are bursting out the sides, but that’s about it. You guys should be ashamed of yourself for marking up the price of donuts and then serving terrible products. There is no reason there’s shouldn’t be fresh donuts first thing in the morning. The donuts are often cold and stale like they’ve been refrigerated from the day before. Most reputable donut shops will mark down their “day old” donuts just in case someone wants to pay a little less for something not as fresh. But not Jolly Pirate, they charge you an insane amount of money for those donuts and act like they’re fresh. Either fix what people are complaining of or just shut back down for good. Because you’re just ruining the good Jolly...