City Barbeque — Restaurant in Jackson Township

Initially I would have still went to City barbeque to eat but I find a review even more insulting than their refusal cuz they just gave the same ridiculous excuse just on a Google review this time. Why does slicing turkey or not have anything to do with your ability to weigh it? I bought a pound of it it wasn't a single portion on a plate. Either way the possibility of being under or over a couple ounces on your turkey will cost you the $150 I spend there every week. It's bad business and I hope your pennies you saved by just disregarding my request was worth the loss. I only hope that you lose even more from the review because I really wasn't that upset I was just giving an honest review but at this point it's insulting I mean it is just ridiculous to say a person who handles and weighs barbecue all day can't do it without slicing it you cut a chunk that you know to be slightly small and then if it comes out to like 13 or 14 oz you add a slice in to balance it out. Either way even if it wasn't that easy for the price of city barbecue I would expect them to make it happen either way. That's not hurting them. I'm not asking them to cook something special I'm just asking them to not chop up my meat so it doesn't taste as old when it gets to me. And again that is for a single person at a cost of $50. Part of the reason for that cost was I bought a larger portion of turkey just so I can make that request and it be reasonable. So yeah I guess I'm going to be on the lookout for new barbecue restaurants

So City barbeque refused to not slice my turkey. I bought a pound to make that request even easier and they gave me just an insulting pour excuse excuse of saying they can't weigh it without slicing. I was a chef for 16 years and went to culinary school. That is the most asinine excuse I have heard in a long time. I bought an entire pound of meat and I have literally gotten it that way from you guys multiple times. I mean maybe they can't weight perfectly but they could get close and then just add on a little bit. I mean the meat fills up the container so just get approximately that size with the whole breast or maybe cut it but you know to be small so you can add a little more in but either way that's a reasonable request It's not like my order is going to make them throw away more barbecue at the end of the night. I would think for a $50 meal if I want the food unsliced and unhandled I should be able to get it that way. Not that big a deal or hard of a request. But it definitely makes a difference with how good the turkey is when it gets here. I mean again my mail was $55 I feel like that makes it a...

As I walked into City BBQ, the scent of smoked meats wrapped itself around me like an ancient omen. You see, I wasn’t just here for a meal – I was fulfilling a prophecy. Legend has it that ancient civilizations, long before the invention of slow cookers, foretold of a brisket so tender, so flavorful, that generations would weep with joy upon tasting it. That brisket is here, and it's at City BBQ.

The moment my meal arrived, I could almost hear the distant whispers of the Mayans, who apparently had a side gig as barbecue soothsayers. The full cut of brisket – and make no mistake, you NEED the full cut with extra bark – was the stuff of dreams. I imagine the Pharaohs building the pyramids just to get a better vantage point of where the best brisket might be found in the afterlife. This wasn’t just food; it was a transcendent experience.

I took my first bite, and time seemed to slow down. The smoky, melt-in-your-mouth texture of the meat was enough to make me believe that Nostradamus himself had a vision of this moment. While other slices of brisket in the world are undoubtedly delicious, let me be clear: anything less than the full cut with extra bark is an insult to the cosmos. I’m convinced the ancient Greeks debated philosophy just to distract themselves from the fact that they hadn’t yet tasted brisket of this caliber.

As I chewed through another divine mouthful, I found myself silently thanking the BBQ gods for giving me the wisdom to avoid lesser cuts. Pulled pork? Please. Slab of ribs? A distraction. This brisket is the pinnacle, the Alpha and the Omega of smoked meats.

City BBQ, you’ve done it. You’ve given us what ancient civilizations could only dream of. All that’s left is for future archaeologists to discover the charred remains of my plate and declare, “This… this is where the best brisket...

I ordered curbside, used the wrong card and it didn’t go through. So I immediately put another order in, and it went through with no issues. Showed up for curbside pickup, and an older woman with blonde hair and crooked teeth (we didn’t get her name) came out and told us matter-of-factly that we owe her $33. We said no, we don’t, we put another order in since the first one didn’t go through. She proceeded to question whether the payment posted to our bank account, we said yes, and she aggressively shoved the food through the window into my wife’s hand and said ‘here, just take it’ and stormed off. The whole exchange upset my two children in the car.

I called the store and spoke to the store manager and explained what happened, and she apologized and said she would give us rewards for the inconvenience. I did not have an account and she did not ask my name.

I called corporate and explained the situation, and the gentleman was very confused about how I was given rewards with no existing account, so he gave us $50 in rewards. Kudos to corporate for handling this so well. We’ve never had a bad experience at this restaurant and always felt it was a welcoming family atmosphere until last night. Hopefully their customer service improves and that woman receives some training on customer relations and is feeling better soon. But we will definitely be back to use...