Pizza Hut — Restaurant in Jackson

They have some of the nicest people serving you, with some of the most unimaginably, terrible service possible.

In the cross country competition between pizza franchises, I will always stick up for Pizza Hut. I prefer Pizza Hut (especially for their breadsticks), and think that it deserves a lot more "bang for its buck". This WingStreet, however, managed to make it to the top of my list for "worst dining service ever experienced."

My friend and I got out of work, and decided to eat at this establishment for the first time. The waiter who greeted us was delightful, and we were seated right away. It wasn't so much the food or the duration to receive it that annoyed me, but the time it took for the staff to remember we existed.

Firstly, I had ordered a salad along with some wings. The salad never came out with our food, and when we were done eating I asked if I could get it to go instead. Our waiter had revisited our table and asked what dressing I had wanted for my salad, when I had already answered this question the first time-round. Once it was finally brought out, it was not in a to-go box as I requested. On top of that, I was never given any silverware. We asked the waiter for the box, but once it was given to us, they disappeared.

I had to scoop the entire salad into the box with my hands. While we waited for our server to bring our check, I started eating the salad with my fingers. When they finally reappeared, they looked at me and didn't even bat an eye. if you see someone eating a salad with their bare hands, I would imagine that would spark a realization that they might need some eating utensils that were previously forgotten about, but no I guess that wasn't the case here.

I will confess, the service might've been a little on the forgetful side, but they were no where near mean or unfavorable. In fact, the ones that I interacted with were very friendly and personable. I would've appreciated a fork to eat with, but I can't say that I was overly irritated by the situation because of how nicely I was treated by the team.

As far as food goes, their dry-rub lemon pepper wings are killer. Although, I was kind of surprised by their sudden jump in price when it came to their wing options. 6 wings were priced around $9.99, where their 12 wings were $21.99. I wish there was a 8 wing option that was a little bit in between, but other than that I thought their pricing was fair. We also ordered a side of their Cinnamon Apple Pie bites, which were very delicious for what they were.

We waited around for a lot longer than I expected to for a check that never came. Our waiter had disappeared completely, and I was left with a fork-less salad. However, a couple behind our booth had paid for our meal, which happened to be the sweetest gesture imaginable given our situation. It was definitely an up and down experience for my friend and I to say the least.

If you want to enjoy a nice meal out that isn't overly fancy or pricey, then I would say this is just the right establishment. I would offer that this restaurant is more for the family types or a friend get together as opposed to a date or something of that nature. Overall, my dining experience was a little rough around the edges, but I thought that their food and attitude was very good. I wouldn't dine in, but if you are in the mood for some bomb wings, I would highly recommend giving the WingStreet drive through a...

Always have a decent experience. Dine-in staff is friendly and everyone is relatively polite aside from being busy. I recommend that if you eat here you dine-in which brings me to why i have to give them 2 stars. Everytime i order carry out or delivery I am always rushed. They always try to guess when you're done ordering and they make jt very awkward and frustrating. You don't want to rude but you have to literally have to talk over them to get your point across. I was on the phone trying to explain to an employee that i wanted a side order of stuffed jalepeno bites. He didnt seem to have a clue what they were and ended up trying to order me a large pizza with jalepenos. He didnt ask for my name or tell me my total so when i went there to pick my order up it ended up being completely wrong. Then i had to wait an extra 15 minutes more to get what i had tried to order all while feeling like they were trying to play the victim and i was some jerk even though i not once spoke with an offensive tone of voice or did anything rude and didnt even incinuate i was pissed. If you are going to let someone with a strong arabic accent take orders the least you could do is coach them on trying to speak clearly and slowly. I felt like i was talking to a customer service hotline for a phone company or cable company. Anyways, great job at dine in but piss poor at ordering over the phone and then trying act vilified towards me when i got there and didnt want to pay for a pizza that i clearly did not...

I have spent over 30 minutes trying to order a pizza. I placed my entire order online, before it informed me that I wouldn't be able to order online and pay with cash. So I called, and instead of taking me to my local pizza hut, I was talking to an obviously foreign lady. I placed my order nonetheless, and asked to use a coupon code that went through perfectly fine online, and subtracted $2 from my order. It was not an online-exclusive coupon. The lady rang up my total, and it rang up WITHOUT subtracting what I know it should have for the coupon, due to my previous online attempt. I tried to explain to her I already tried placing an online order, and that I know the total should be less. she then told me hold on, I will direct you to your local Pizza Hut, where my call should have been sent to anyways. I wait another 10 minutes, before the line disconnects me. I'm not willing to go through all of that again, so I will not be eating Pizza Hut tonight. I'll try ordering from a place with a much easier order...