This location has some serious problems.... To start we got to the drive thru at 220pm didn't even get our food till 247pm,we would've left but my daughter loves their chicken nuggets. Attitude when you ask for condiments even the ones you requested at the drive thru speaker. When handed my daughters drink, the cup was NASTY, and I told the employee that we needed a new one, that the cup was NASTY, clearly able to be seen. She got Sprite there brown and red stuff on the outside of the cup and on the lid. No apology just took it back and went slowly, like there weren't at least 6 more cars behind me, and got new cups. They always have attitude and are never quick to correct anything or get in a hurry to get people checked and on their way. This is not an occupational thing, we keep hoping it will get better, but unfortunately we were wrong again today. I don't know if they are short staffed, or just don't really care, either way we've had our last subpar experience here and will not return... whoever the franchise owner I'd should really look into checking on this newly remodeled location. Here's a tip for you, you can slap a coat of paint on anything to make it look better, but if you don't have people that care about your customers, you wasted your money... and yes I realize it's a fast food place, but 27 minutes for a nugget kids meal and a cheese burger and a large fry(that had maybe enough fries to fill a small container, no thank you I could've cooked it faster at home. Btw I worked fastfood in my younger years and owned my own restuarant and I know you just can't treat people the way your employees do!...
Read moreIs we ordered, Two Baconactors, two Dave singles, Now individual display of the baconator, There's another one of two pieces of bacon for the first patty and the second patty has two pieces of bacon, There was no bacon, However the wendy Singles were perfect, The lady asked me for my name, I told her my name was favian, The old woman possibly in her late 40's, Said what kind of name is that, Quite abruptly and rudely, My name derives from spain, I was named after my grandfather, I did not tell her this because I felt it would fall on deaf Ears, I was being christian I promise, And I just felt like she wanted to punch me in the face, I'm disabled that would probably kill me, So I don't pick any fights if I know i'm gonna get beat up, I guess you can say I felt threatened, The girl that took over for her was way nicer. She's a younger girl, and she should be praised for being nice to us. But that was well after we got our meal and experience the older...
Read moreI bought #6 with a large Coke and a large chocolate Frosty from the drive through . I got back to my hotel. I open up the Frosty grab the spoon took a bite and it tasted weird. Try it again. It tasted weird. That’s when I realize it was sour. It was spoiled. I tried calling them from the phone number on Google. Nobody answered. I tried again. Nobody answered. I was like I’m just gonna have to drive over there. I talk to them. I said that the Frosty was bad that it was spoiled. I said how do you pay I said I paid in the drive-through with a credit card that you didn’t give me a receipt . He said well I need that card. I said it’s back at my hotel. Well, I’m not giving you money without that card. I said I don’t want the money. I’ll just leave a review. That’s when they told me. It’s not our frosty. It’s your taste buds that are bad. I said yeah I’m definitely relieving a review Clean your...
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