Bassil's — Restaurant in Jacksonville

I always loved ordering from here and their food is great. But thanks to their very rude delivery drivers, they have just lost a customer. I have not ordered from here in months so I thought I would go back to being a regular customer. The owner is really nice but the people working for him just irk my nerves, mainly the delivery people. The delivery drivers DEMAND tips and catch an attitude if they don't get one. Most of the delivery drivers I have encountered are pretty rude. Bad delivery service yields no tip. They guy who delivered my food just shoved my food at my face and barely gave me enough time to sign my receipt, and he clearly had an attitude. My dad told me that just before I answered the door the delivery guy was fussing about a tip. So I won't be going back there until the owner can hire employees who actually have a...

Ordered a veggie calzone and shrimp basket and was told 30 minutes to pick up. 1 hour, 10 mins later, the order wasn’t done. It’s a veggie calzone and shrimp basket. When I asked why it was taking so long I was told only 2 people were working. Definitely don’t have time to call in an order, drive to the location, and wait an additional 30 minutes for them to cook something so simple. At least let customers know you don’t take phone orders or offer a drink or something for the wait when you’re in the wrong. Shrimp had no flavor and calzone was very greasy. First and last time going...

First time customer. Been searching for where to get a gyro close by that allowed customizing. Figured Id pop in to order rather than ordering online, seeing as there wasnt a lot of options for customizing. Have to say this is the best place I have ever been to for a gyro. The portion of chicken, amazing. The taste, beyond delicious. The fries, all fries should be cooked like this; crispy but with still some potato in the middle. It was all extremely fresh. So fresh the fries were melting the Styrofoam. Will be eating here again, anytime I need to satisfy my gyro...