Domino's Pizza — Restaurant in Jacksonville

I spoke with someone at the BBB as of 2-25-2025, and I was told the list of complaints are endless, and this company is not Accredited and has the lowest possible Rating of ''F''. To which none of these endless amount of complaints are ever responded to. Take this review seriously, This is my final update. I have never seen such corruption at a so called ''business'' before.

Trust me, I've even had others go to this location, they're cheating their customers on toppings, it has been documented quite well.

Update: Myah was supposedly making my pizza, this is the same rude uneducated person I spoke to on the phone. Condescending, loud.... She clearly hates her job and is taking it out on a customer. Please people, after dealing with the incompetent owner at this location, and the horrible staff. Please, learn from this, do not order from HERE. The 5025 San Jose Blvd location is the worst in the city, steer clear at all costs. I'm also contacting my bank to chargeback the funds, since this store is not honoring the credit they promised me for ruining my last order.

Horrible customer service! Called about an ordering issue I was having, the manager ''Katie'' was absolutely useless. Passed the buck so to speak, and stated there was nothing she could do. I have spent countless money in this place, and will never go back. Dominos might be the biggest pizza chain in the world, unfortunately there employees do the least they can on the job. Customer service is not their top priority, atleast at this location that much is certain.

Update: Ordered again 8/25/2018 and the food was horrible, Lava cakes were not solid, and leaking all in the box. The Pizza was supposed to have extra toppings, and double cheese, clearly none of that was added. It is apparent after giving them another chance this is possibly the worst Dominos in jacksonville, or the norm for Dominos in general. I do not mind being charged for toppings, but to not receive them and pay for them is a whole different story. DO NOT ORDER FROM...

Outstanding Service at Domino’s – A True Gem at 5025 San Jose Blvd, Jacksonville, FL

I am writing this review to sincerely appreciate the incredible team at the Domino’s Pizza located at 5025 San Jose Blvd, Jacksonville, FL 32207. As a long-time, loyal customer of this specific branch, I can confidently say that the level of service my family and I consistently receive here is nothing short of extraordinary.

Every time I visit, the staff goes above and beyond to ensure we are not just satisfied—but genuinely delighted. The atmosphere is always welcoming, the food is consistently fresh and delicious, and most importantly, the customer service is second to none.

I would especially like to recognize two exceptional team members: Isaiah De Leon and Dani Wades. Their patience, professionalism, and unwavering commitment to customer satisfaction deserve the highest praise. They both exemplify what it means to serve with respect, dedication, and integrity. It is clear they take immense pride in representing the Domino’s brand, and they do so with excellence.

Employees like Isaiah and Dani are true assets to the company. Their efforts make this location stand out—not just locally, but as a shining example of what makes Domino’s a trusted name globally. Because of the outstanding service we’ve received at this branch, my family and I now seek out Domino’s no matter where we are—whether traveling domestically or internationally.

To Domino’s Corporate: Isaiah De Leon and Dani Wades absolutely deserve to be recognized for their exemplary service and the positive impact they have on customers like myself. Their hard work and dedication uphold the Domino’s name with pride, and they truly make this location a place we love returning to.

Thank you, Isaiah and Dani—you’ve earned our loyalty for life. I will absolutely continue to return to this location and proudly remain a permanent customer of the...

A summer, Saturday evening, the sun is just beginning to set on San Jose as I pull into the Domino’s parking lot, now bathed in golden light. My takeout order is ready by account of my online tracker, and as I’m walking into the storefront, my favorite song is playing on the car stereo, a little anticipatory skip in my step. One of the location’s drivers exits the front door, laden with a delivery of fresh pies, reports, “Driver out!” to his fellow coworkers, and greets me with a smile. “How are you this evening, sir?” he kindly asks. “I’m wonderful my friend, thank you so much for asking, and you?” I respond, unexpectedly pleased by the welcoming greeting of an employee that sincerely need not have done so. “I’m great, sir, and I hope we are able to make your evening even better!”. I bashfully chuckle, simply awestruck by the level of courteousness on display. “You surely will, sir!”. I enter, and the two gentlemen working the front registers greet me with an equally friendly demeanor—efficient, kind, and on top of their game, the man who handed me the pizza ensured me it was the best one I’d have all week! I couldn’t help but beam with gladness as I returned to my vehicle, having felt like I experienced something truly special and unique—a step back in time to when people truly cared about their fellow man. The driver, now loading his delivery vehicle, turned to me once more as to wish me well, and for safe travels, which truly encapsulated the blissful experience I’ve had the pleasure of sharing with you all. As for the pizza, I must concede, the gentleman was right, it was undoubtedly a work of art, perfect in every way, the taste, smell, texture, temperature—absolutely divine! I now have the desire to work there, simply to partake in the finely-tuned, charismatic atmosphere—where effort, attention to detail, and benevolence are valued and practiced daily! Thank...