Mistea Bubble Tea & Dessert — Restaurant in Jacksonville

I was excited for a boba place close by but honestly never going back here again. I went to try it for the first time with my husband and the girl at the counter refused to smile, looked at us like we were ruining her day, stared at me slack-jawed the entire time, flat out ignored me when I asked questions and refused to answer anything, stared at me some more in SILENCE despite my questions about the menu, and basically took our order with the enthusiasm of a dead squirrel rotting in the road. I literally never got any answers to my questions and I had to play it off and answer them myself basically like "oh well alright I guess I'll just get this". I am not new to boba at all, have been frequenting boba places for 20 years now, and all I wanted to know is if they had honeydew or a similar flavor. It was not a hard question. It was honestly so unpleasant that I refuse to go back. Never once have I had such an experience. Having a bad day is one thing, being deliberately unpleasant and cold to your customers on purpose is another. We get it. You hate your job....

I recently visited here, and it was an amazing experience from start to finish! The moment I walked in, I was greeted by friendly staff and a cozy, welcoming atmosphere. The menu offers a fantastic variety of drinks, from classic milk teas to unique fruit blends, and they even let you customize sweetness and ice levels, which I really appreciated.

I ordered the taro milk tea with boba, and it was perfect—smooth, creamy, and not overly sweet. The boba pearls were fresh and chewy, just the right texture! I also tried their passion fruit green tea, which was incredibly refreshing and bursting with flavor.

The service was quick despite the busy crowd, and the store was clean and well-maintained. I will definitely be coming back to try more flavors. Highly recommend for any bubble tea lovers or anyone looking for a refreshing,...

I'm not usually critical. When we walked in, it looked like the store was closed. The menu screens were off and so were some of the claw machines. The air was very stuffy since the AC was off. There was no music.

The cashier came out from the back very quickly to serve us. She was nice and helpful when I asked her questions. When I asked if the AC was broken, she just said it was off. Seems like a cheap manager or amateur worker.

The passion fruit green tea with nata jelly and boba was alright. The boba did not really taste sweet, maybe it needed to be soaked in sugar/honey longer? The passion fruit flavor was fresh, with passion fruit seeds, yum.

2 stars for service and the drink. Lost stars on atmosphere and...