Starbucks Coffee Company — Restaurant in Jacksonville

I don’t think I’ve ever been to a worst Starbucks. I did a pickup order to help out the baristas since I understand it might get a bit busy for them. Order said it would be ready for pickup at 6:41. My husband went in at 6:43 and came out 10 minutes later. See this would be acceptable if there was a line of cars and it was extremely busy but that wasn’t the case. I then went to eat my food just to see the food expires today, we go back to the drive through to see if they’re able to give me another one due to it expiring today and it looking green on the top (I usually get the same thing every time and it’s never dark green the way it was). Leah the girl at the window was extremely rude and condescending. I’ve worked fast food before and would never treat a guest like that. Mind you, I was extremely level headed and not with a rude tone at all. Once she started acting rude and condescending, I started giving her that same energy. When I told her the date it said it expires, she looks at her phone and says “it’s still good today” and I asked if I can just get another one and we can do an exchange because it looked that bad. She said “I can but it’ll just look the same” while rolling her eyes. Then proceeded to give me another one, that also expires today. Learn better customer service, many others I have been around have said the same thing about this place. 0/10...

I’ve been to this location quite a few times and I have to say I do enjoy buying drinks while I’m shopping around target. My drink orders have always been perfect, the workers are really nice and friendly. And I really appreciate that they have different types of special drinks on the board that are some of their favorites. I just tried recently the blood orange, it’s on the Halloween menu. It’s pineapple refresher with strawberry and peach purée. It was really delicious, and very different. I normally don’t typically get those types of drinks but I’m glad I took a chance. It was well worth it. The Starbucks inside of Target is always clean, and since it’s super popular there’s always a line. But that doesn’t bother me considering that I can get a delicious drink while I’m shopping. I do definitely recommend grabbing a drink while you’re inside Target, and check out the chalkboard with different drink ideas. You...

I’ve been to this Starbucks many times and never have I experienced such horrible customer service. This past Saturday I went it for some coffee and the young lady behind the counter was extremely rude and treated me as if I were a child. I was speaking normally yet she wanted me to raise my voice so she could hear me but she asked me to raise my voice in such a condescending way as if she wanted to mess with me. I also asked her if she had tried the new matcha drink to kind of get her opinion on it and she blatantly ignored me and started cashing me out. When I asked her again she screamed at me that she has never tried a drink from there. At the end of my encounter with Josiah she stormed off and stomped her way to the back room. I asked Josiah’s coworker for her name and she...