Jet's Pizza — Restaurant in Jefferson Township

I ordered a pizza from this place at 7:20 pm tonight. After placing my order for delivery online I was pretty shocked that the order confirmation stated my pizza would be delivered at 8:56 pm. Really?? An hour and 40 minutes for a basic pizza?? Well, it gets worse. It’s now 9:27 pm and our dinner still hasn’t arrived yet. I called the place and a young guy that answered checked my order number and said very nonchalantly “yeah...your driver is on his way there now.” I told him I’ve never waited two hours for a pizza delivery in my life—not even on New Years Eve. He dismissively said “yeah sorry, we’re busy tonight”. I could tell he could not have cared less. I will NEVER order from this place again. ...

Boooooo! So today my family ordered pizza from Jett Pizza. I chose this location because Harlem was the closest to me. I live near midway airport. The only reason we ordered from them was because they were donating to Special Olympics if you order today & tomorrow. We support that charity. But other than that donation they gave, the pizza was pricey for what little and bland pizza we got. I paid &125 for flat tiny not good pizza. 4 orders of wings 2 small pizza and 1 medium and 1 8 corner. This was the most unattractive pizza. Never again. I could have spent 1/2 the amount elsewhere but like I said, it was for a good cause. Don't go here!...

I’m HIGHLY DISAPPOINTED that after waiting an hour after my DoorDash order pickup time. My order was still not ready and the store clerk’s response was to just cancel my order as the resolution for me waiting patiently for an hour AFTER she told me that my order would be ready in 10 minutes when I initially arrived.

I understand getting busy. But, inconsideration is never a good customer service solution. Especially after a loyal customer gives you over an hour of their time and still end up without the product that they already paid for. And late for a business meeting because of the moving target of...