PUBLIC HEALTH CONCERNS: MOLD ON THE FOOD I love this restaurant that's why it is hard for me to write this review. I was there yesterday with my fiancé and we ordered few things, among them artisan board which I like very much. I noticed that three grapes had mold on them so without making any drama I just asked if we could have grapes replaced and that was it. The bartender brought us new grapes, at that point I was full so I just asked for a to go box. Today I opened the box to have the left over for breakfast and noticed that many of the grapes were molded yet again. Now, this made me quite upset because I was served moldy grapes for the second time. After consulting with my fiancé I decided to call the restaurant and ask for full refund. I feel instead of writing a bad review I wanted them just to make this situation right so that we could put it behind us and still be their customers. Like I said I always liked this restaurant and I am definitely not a drama queen so that I hate situations like that. Well I did call and spoke with Todd I believe and he definitely handled this conversation not like I would imagine a manager or owner would handle it at all. First of all he said that he can not do anything because the food left the restaurant so that we just could leave grapes overnight and they molded. ( Did anyone see grapes mold overnight???? I haven't, however the point is that we did told a bartender I found 3 molded grapes and asked for replacement). Secondly he said he can give us a partial credit because grapes are JUST A GARNISH not a full meal. WOW, just a garnish, so I guess it is ok to pay for food nearly $140 and as long main course is fresh than JUST moldy grapes shouldn't worry any customers. Anyways, do I want to go any further with my explanation??? I don't think so, I think everything is crystal clear. Now a little math for Mr. Todd; Dear Todd we have been coming to Legno, possibly for the last three years, we would be there probably 3-4 times a month spending at least $150 each evening, that's give or take $500-600 each month. Now I wrote a very explicit review that will probably restrain few customers to visit your restaurant. Now you tell me, was your arrogant approach worth it? You will have time to...
Read moreThis review is a couple days old and while temporarily put to the side!! It was not fofgotten and being relatively new to area!! I'm glad I found it and can certainly recommend if you want food that is delicious and fresh Legno is the place to go!!! The food I had was a revelation! Plus they deliver. I had probably one of the most delicious meals in my life. I'm just sorry I did not take any pictures. I ordered the braised rib and added the mashed potatoes as a side!! Braised short rib is a dish that can be easily messed up! But this order was perfection on a plate. The meat is Super tender and the gravy mixed withemashed potato and the delicious carrots and Brussels sprouts completed a plate fit for a king!the chef should be complemented on such a well balanced meal! And as a treat order their lobster mac and cheese. I can picture this meal as a winning dish on a Gordon Ramsay cooking completion tv show it was that good! Not a criticism but the mac and cheese could use some breadcrumbs also the soups are a rare miss the French onion soup visually is this white paint appearing cup of strangeness. If your expecting a traditional bubblingfrench onion soup be prepared for a letdown!! Mae sure you have order read back afterCing order. It's a bit pricey butwell worth as a special occasion or date night you will not be disappointed! Delivery is friendly and the menu is big enough so everyone can find a choice!!! The mac and cheese leg o special isworth going for individually!! Just need to work on phone service and make sure you ask for plastic unresolved wear. Was told in no uncertain terms you have to ask as they just are not included. Remember delivery orders might be more than one person eating!!! Again well worth a visit and try something you haven't had before!!! The braised short rib meal is a meal you will remember for a very long time!had a chocolatecannoli for desert which was Meh a tip don't send desert items on top of scorching hot entrees as it destroyed the...
Read moreI'll start by saying that I would give Legno 4.5 stars. The restaurant was comfortable and the decor was really nice. Our food was good and I'll say more about that momentarily. Service wasn't bad, but it also was quite slow and there were long periods where our server wasn't available BUT I want to be fair we were there for Dinner after a big Easter Brunch service, so it's possible they weren't at their best after such a busy morning.
For dinner, I got the Tartufo pizza with the Beet and Spinach salad and my partner got the Fettucine Alfredo and a meatball. The salad was a bit of a let down, it was mostly a spinach and goat cheese salad with a few beets, not bad but not exactly what I was expecting. The pizza was excellent, on par with the best wood-fired / Neapolitan-style pizzas I've had in the city. It was a bit too much for one person, it would probably be just right for two if you shared a salad or an appetizer as well. The meatball was good and very hearty, and the alfredo was good, although worth noting it's a traditional style alfredo so generally a bit less creamy / salty then some folks might expect. They also brought out bread, oil, and parmesan cheese for us while we waited, and the bread was quite good.
Overall, a good meal, with the pizza legitimately qualifying as great. It was very reasonable, with the extra items we ordered, tax, and tip we were still around ~30 pp which is less than I expected. I'll definitely go again and I'd recommend it if you're in the area - I'm not sure if I'd go out of my way but I think it's comparable to most of the good 'authentic' Italian I've had in Chicago so if you're craving that it might be...
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