Burger King — Restaurant in Joliet

Don't go here. They will probably be closed, even hours before their stated closing time. Tonight I foolishly (or kindly) ignored the other reviews and my own recollections and gave this Burger King a 3rd chance. I arrived 2 hours before closing time and, although all the lights were on, they were closed.

On my first visit, over a year ago, they were closed at least an hour early. On my 2nd visit, to the drive-thru, I waited in line about 15 minutes before I was able painfully place my order with a rude and disinterested girl through a mangled intercom that made them sound like one of Charlie Brown's teachers. Then, after waiting in line for over 10 minutes just to pay, I couldn't take it anymore and just drove off without any food.

How they can stay in business is beyond my comprehension. Who knows, maybe they're just a money laundering operation. Anyway, 3rd strike, they're gone. Unless you feel like wasting your time I suggest you...

The woman that was putting my order together wasn't paying attention to what I ordered. I ordered the family bundle meal and upgraded 2 fries to a large and 1 large onion ring. She was making 3 medium fries and I told her what I ordered and she got offended and ask me to come around the counter to do my order myself. I saved her a lot of hassle by informing her she was messing up So I didn't have to come back. Employee needs better training on to handle customers and pay attention to customers orders. I know hiring g quality people is hard but if people doesn't have customer service skills and can't talk to people correctly they don't need to be upfront. What's sad is she is sitting in the lobby with her friends while her other Co workers are working and taking care of...

I rarely stop at BK. My teen daughter and her friend ordered food and I get to checking out the menu, and like wow let me try that new whopper. It is the fried pickle ranch whopper. Once again another BK failure! And this is why I stay away from BK. No telling how old the lettuce is. The employees do not care how they prepare food for the customers. I wonder if the employees have since enough to make their own food better than what they make for the customers. I prayed over the food but was still to scared to eat it, so I gave the meat to my dog and the rest was garbage. I rarely do fast food and this is...