Star Inn Motel — Hotel in Joliet

I will NEVER stay here again!!! The room was sooo small! My husband, daughter and myself stayed here. The room was absolutely disgusting!! We had a kitchenette room with 2 beds and had little to no room to move around. My husband had to pull the A/C filter out and take it outside to "shave" the gunk off of it. The floor was completely SOAKED from a leak in the wall somewhere. (didn't know this until we took our shoes off.) The fridge was gross, so I had to clean it before we used it. I opened up a drawer in the "dresser" and found what looked to be a 10 year old loaf of french bread inside. The bathtub/shower area was just gross....I had to scrub the tub before anyone used it. Toilet too. The beds were old and very uncomfortable. Sheets were stained on one bed. And we had to figure out how to turn the water on to the "kitchen" sink to wash our dishes. And we didn't get the microwave we were promised until almost 11pm!! Then realized the entire room had only two outlets, so we had to put the microwave on the nightstand to use it. Not to mention, the room STUNK like mold/mildew!! When I asked to switch rooms, they said no. Do youself and family a favor...NEVER STAY HERE!!! Rude people work here. Sorry to say we had to stay a week in this nightmare place because there were NO refunds AT ALL. DON'T...

My boyfriend and his friend had gotten a room in the late morning (noon)... My boyfriend's phone wasn't working for some reason not connecting to Wi-Fi so we were calling the front desk to be transferred to his room and the guy at the front desk was very rude and refused to transfer ANY of the calls... Later on speaking with my boyfriend on the phone he told me there was roaches but he wasn't too worried about that because he would only be staying one night and he didn't have anything except his clothes with him, (cockroaches can come along with leaving food and even water being left behind in the bathroom). He told me he was going to bed and not even 45 minutes later he showed back up by my place because they had bed bugs. (!) When he went downstairs to tell the office about the bed bugs and ask for a different room they refused, then he asked for a refund they refused and told him that if he did not leave they would call the police. Regardless of their lack of respect and just plain human decency- bed bugs are a health violation! And it just seemed like they did not care. Somebody needs to shut this place down! It was room 206 be aware. He's going to try to speak to a higher manager tomorrow morning I'm hoping there will be some way that they can make this right and take care of that situation....

This place is the worst place to stay. You might as well be in prison the way this place is ran. You cant have visitors after 6pm, the visitors you do have the staff get on you about anyone visiting you. The lady that works 3rd shift is so rude and disrespectful. She will yell at you and tell you to get in your room like your a child then call the police on you and make false police reports. She will get you kicked off the property for no reason at all. She will lie to the police and act like you really did something wrong. You can tell the manager all day long but he wont believe and she will get away with it. She harassers you and will watch every move you make. This place is depressing for someone who is homeless with a child and another one on the way. You will feel like there is nothing you can do. DONT RENT FROM...