Panera Bread — Restaurant in Joliet

No class, if you give me a time for pick up and your late and I come in Response should not be oh we’re backed up will get to you when we get to you, it says on the receipt if your order is not right please let the manager know I did and his response was basically like well you know no compensation no apology, He even acted like I shouldn’t of had the nerve to come and ask why my food wasn’t prepared on time with no notification on why it took longer than expected we’re talking simple sandwiches doesn’t take more than two minutes to make There is also no curbside pick up locations so if you offer curbside pick up where should we park And how would the employees know which vehicle to bring it to To be honest I didn’t expect much from Panera bread in Joliet But they even manage to go below my expectations One of the thing to keep in mind as well the place was not busy when I came like no line , so not like I came in in rush hour if I did I’d exspect them to be late Update they actually gave me a free half sandwich without tell me still they should have been like sorry on the delay we hooked sandwich up for inconvenience my anger with the poor of attitude should have been a better lier proper response is I am sorry for the delay well have it out for you in a moment we also hooked your sandwich Up for the wait and my response would have been I appreciate that I don’t mind waiting I added some stars for them keeping there word on receipt Food was as good as...

Now for us mid-50s people who are not tech savvy I don't even know a word all I know is my experience is I spent 30 to 40 minutes putting the order in it was so non intimate due to the corona I don't know if it's like that hey this is a new establishment placing of this a particular Panera bread. Everything is non-personal I did not like that yet I loved my Greek salad soup was okay it's like a ghost town but I can say that although it was all this distance there was somebody behind some kind of bar or counter to instruct you where the disposable items were from the takeout containers to the bags to the coffee to the cream and sugar everything it was like you just went into an establishment a self-serve establishment I would have rather went through the drive-thru for a drive-thru if they had one they got to get better with that they got to be more customer focused they had to find a way of giving a feeling of I care for more than your money or they won't...

The manager are full of it when it comes to hiring you! The manager said he could work with me and my schedule and I was going to get to know the lady (manager)that works night shift by having a second interview. I had a second interview with her, she was nice saying that basically the second interview is to get to know her and see the time I’m available to work. We had things similarly and I felt like I did great. I was positive and ready to start. she said she will talk to her GM about my schedule. Guess what!? Never got a call back. I guess she got threatened that I will take her position if I would have worked there base on my experience. I kept calling, asking for her so she could tell me exactly why I didn’t get a call back regarding the schedule and nothing. No call back, she didn’t have the balls to talk to me and tell me I’m not hired. I will not visit here to eat cuz I won’t be able to see...