Munchy's — Restaurant in Jonesboro

Ok....so. I loved munchy's back when it was in the old location. It was a special treat. So we have been to the new location 2 times. Both at different times of the day and days of the week. Another think I DO NOT like leaving bad reviews, I just dont, especially local businesses. Anyway, this time we went in, the cashier/person taking order mumbled everything, and didn't do eye contact much (that's fine, ok) so I made sure to repeat myself quite often. I went by each person placing order, 1rst son, 2nd, 3rd. Made sure I personally spoke because sometimes kids are hard to follow. Then my husband (which I also repeated order for her. We were being stared daggers at through the partition to the kitchen the entire time by kitchen staff (no idea why lol I was like wow they must not be having a good day) Anyway so we placed order. Paid. Expensive might I add because sides are like individual ala carte kind of thing. So anyway. I made sure to let her know I would like some pepperoncini's please (bare minimum of 6 times) so she brings the order to us, my husband's entire sandwich wasn't there and no peppers 😔 that's ok he goes up and just ordered him another. No big deal. Also made sure to request some peppers and some ranch for my sons chicken strips, ok so then later that's finished, his fries are cold by then but we often share food so he wasn't like starving or anything lol well it took everything pretty much to get the pepperonchinis. By the way, the entire restaurant was absolutely deserted so I'm assuming they were just feeling inconvenienced by having customers. That's the vibe I got the entire time. Just super sad because I loved the place for years....

Upon entering I went to use the men’s restroom. It was partially open with a out of order sign on the door. So I used the women’s. It was clean and orderly. I ordered the jumbo corn dog, o ion rings and Philly cheese steak! The corn dog was burnt. The food was cooked and served hot and fresh!! The Philly cheese steak was very good! The portions were good. The price was $18 dollars to include a drink. I had the lemonade from the fountain drink station which was clean and orderly. When I first entered and used the bathroom I noticed the floor was peeling and dirty. Once my order came the staff began sweeping the floor. I was the only costumer at the time. Overall the food was good. The price was a little more than expected. I could have eaten at subway or jimmy johns. I wanted to give Munchys a try. I would come again but wouldn’t recommend it based on...

I called in a to go order, picked it up. The cashier was very personable and helpful. Unfortunately, when we returned to the hospice house, where we were staying with my father, one of our sandwiches was missing. I checked the receipt and we were charged for it. I called to tell them and they said, "Well, do you want us to make you another one?" I wanted to say, yes, and I want you to deliver it to me. When I got there to pick up the sandwich they acted as if I was just trying to get another sandwich for free. One employee said we made your sandwich, it was in the sack. I assure you it was not in the sack and a free mediocre sandwich would not be worth my time to drive back there to pick up. I would definitely check your to go orders before leaving the building....