Carvel — Restaurant in Jupiter

There are still NICE people in the world. I came in this evening to buy an ice cream cake for my daughters birthday tomorrow and when I tried to leave my car wouldn’t go into gear. I called for a tow truck and was told the wait would be an hour. I asked if they could hold onto the cake until the driver arrived to pick up the car. Well 2.5 hrs later, now 10:15pm (arrived at 7:30pm) the tow truck was still not there and they had closed the shop. The nice lady behind the counter apologized that we were still waiting and offered the kids and I an ice cream to help with the long wait. It made the kids smile and really made our day. Thank you for...

While the ice cream was great, the service experience was absolutely awful. The two servers up front, Paola and Gris, were incredibly disrespectful to me and my girlfriend, sharing snickers and laughs at our expense. Dirty look after dirty look, we were seconds away from walking out from how disrespected and uncomfortable we felt. Once my girlfriend made the order, they passed it around and showed a disgust in their face before ultimately deciding to make it. I do not know where this deep seeded disrespect comes from at all, but I will not be returning to this establishment. It’s a shame, the ice cream is...

I got a birthday cake last week and just wanted to say how worth it it was to get it fresh from Carvel rather than from the grocery store or Walmart. I just grabbed a cake out of the case and the woman behind the counter wrote on it. It didn’t take me any longer than going to the store but the ice cream was really fresh tasting. If you want your occasion to be special I would go with a cake fresh from...