Jimmy John's — Restaurant in Kalispell

Wanting pizza but the wait was out the door so we went to Jimmy John's. Not familiar with how things go we were rushed through the process. Husband ordered #4 turkey and cheese, when he was asked about his choice of bread we chose wheat. I ordered #11 country club on wheat. When the order was ready imagine our surprise .. sandwiches not a sub! Don't get me wrong the SANDWICH was good and made fresh. Buyer be ware ... wheat is a sandwich. Yes, there is a board that describes everything but again, not our regular restaurant and the young man taking the order surely knew that (because we told him). Oh .. instead of taking a name or giving us a number when your sandwich is made, they just yell out the number of the sandwiches you're supposed to come up and get it well. There is no sound deafening boards or anything, the workers end up competing with everyone talking and can barely hear what they're...

Usually LOVE JJ's... however today my family couldn't even finish our sandwiches because they were literally dripping in Dijon mustard. SO much mustard that the bread was disintegrating and the toppings were slopping through- falling out. My son was literally gagging over the amount of Dijon that was put on his sandwich... and his sandwich wasnt even supposed to come w mustard!! We almost thought it was a joke because noone would intentionally put that horrific amount of Dijon on something...We waited in line to return the sandwiches but it was moving at a snails pace and the woman who I assumed was a manager was griping at the cashier about needing to study the menu. Hands down the most disgusting slopped together sandwiches we've ever had at this location. If u like a literal quart of Dijon on ur sandwiches... this...

Today my daughter and husband ordered a veggie unwich in the drive thru for me. It’s for a celiac person they said, please load it with freebies of veggies. The person said what type of sandwich again, she seemed very confused. And he said UNwich. No bread, please change your gloves - the wife is allergic to wheat. Mustard and mayo in packets on the side so no cross contamination.

He got finally got sandwich and gave it to me. Once I opened it to eat, I couldn’t. It was made on bread. With mustard and mayo on the sandwich double dipped from the jar.

I can’t order here if you staff doesn’t get allergies. Please train your staff to give a shit.

I’m hungry. I would have done anything else if you were going to ruin my lunch by not caring to clarity...