Subway — Restaurant in Kalispell

Visiting Kalispell from out of town, stopped in at this subway and as soon as walking in the store had a terrible odor. Smelled like rotten meat. I was very reluctant to order but the employees working assured us their meats, cheeses, veggies were made fresh daily. We decided to order, but took it to go because the smell was making me lose my appetite. We got back to our hotel and started eating and as soon as taking the sandwiches out of the package we could instantly smell the horrible odor. My husband said don't eat it we will call them and advise them of the situation and take our subs back. When he called they said we could bring them back in and they'd make us a new one, but were not willing to refund our money. I was not about to order a new sandwich when the place smelled unsanitary, we should've been offered a refund. I think all the deli meat needs to be tossed and replaced, counters wiped...

I stood for a long period of time before the employee came to the counter. I ordered a grilled chicken sandwich. The employee told me there was no such thing at subway, it was either rotisserie or sweet onion teriyaki (grilled chicken is on the menu). I explained what I was talking about, and she all but called me stupid (going as far as to scoop the meat out to show me what chicken looks like) and told me in the future to not ask for grilled chicken because it would confuse the employees. She then finished making my sandwich, and proceeded to charge me for one of the most expensive sandwiches on the menu. No explanation, no apology, just charged me almost 20$ for a sandwich I didn't even want.

It would appear that there is a lack of training.

Food was good, and fresh, just an overall frustrating experience. Make sure to double check your...

Food is good as ever; it's subway. However, this franchise has signs popularized by the anti-mask conspiracy movement in the windows essentially stating that they will assume anyone not wearing a mask is doing so for medical reasons. Though it is phrased in a roundabout way, the message is clear: This restaurant does not comply with the mask mandate in Montana, or legitimately enforce any other public safety measures during a literal pandemic.

Do NOT bring your business here until it clears up, and do NOT order out from them. The chance that your food has been exposed to a maskless Karen or MAGAman...