Wendy's — Restaurant in Kalispell

Tried again. Ordered a taco salad and they didnt give me chili. He insisted he put it on the side but all I got was salsa, no chili. Verified on line that it still supposed to have chili. Went back to counter, he insisted he put it in a little cup on side but it was never put on my tray. I won't order another one. Update still only a 1. They forgot both a pop order and chocolate frosty. Chili was very cold. No one looks happy working here. I have trusted them for gluten free fries. A few years ago I was told chicken wasn't cooked with fries like they are now. Used to have an allergen poster that showed fries wheat free but now web says their fries are contaminated. Don't expect to be back to this location. Photo of plain salad sold as taco salad.

Previous reviews were always 5 but not today. Tables are dirty. In the past they were always fast with cleaning tables. Now with covid, haven't seen them clean one since we got here. Cards are left from one customer to another saying table has been sanitized. Not! First they forgot my frostys then I had to back to ask for the fried they forgot. Didn't give cup for water. Good thing I didn't take my order and go. Hanburger had two top buns. Feel bad for who ever got...

Honestly if it wasn’t for the younger worker who got my order I wouldn’t even give a one star. Management needs to have a serious conversation with one of their employees named either Brenda or Debbie ( if she had on a name tag I’d know her name) This employee is not only rude to customers, she’s extremely rude and disrespectful to her coworkers. Yesterday 7/26 our office preordered lunch over an hour in advance, so it should have been a simple walk in and pick up. That simple task turned into a 25 minute wait and missing order. The wait was not the issue as I ended up leaving with everything I needed. The issue was the disrespect the mentioned employe gave her co-worker about a sandwich SHE made incorrectly and blatantly refused to remake per customer request. This is absolutely unacceptable behavior for someone in customer service. To the young man who helped with my order and profusely apologized for his coworkers behavior I thank you again and I’m sorry you have to work with someone who is much older than you and...

I’m the chick that someone rear ended in your drive through tonight, and I’m seriously just in love with the staff at this location! They have always been the nicest people to see there. The way they do things is the way I feel I would want to do things, and I thank them for giving me the pleasure of being their customer! The wait was a little long by fast food standards but I come from the other side (the fast food side) so I know how that can feel. It feels like you can never go fast enough no matter how fast you go. So when it’s taking longer than ‘fast food standards’ I know that they are back there doing their absolute best and with their hearts on their sleeves. Thank you Wendy’s off of Idaho St Kalispell MT!!! You have always been a phenomenal staff. Just wow. 👌♥️

Also the food was bomb and made totally right 😋

Pretzel bun, drool....