Orange by Devoured — Restaurant in Kansas City

It honestly makes me really sad to write this review because we love and go out of our way to support small businesses. I’ve been a fan of Orange since the pop-up days, so we decided to go to the 1 year pizza party. We waited in line for about 30 minutes, which was expected given the special occasion. The cashier told us it would be an hour wait, which was fine, so we ordered to-go and went for a drink. When we returned in an hour, we were told that our food was just being put in the oven and that it would be ready in 10 minutes. It was clear they had forgotten the order, as the staff member cooking the pizza simply shrugged when asked about our order. We went back to check on it in about 20 minutes, and they had forgotten our order again. We were told this time it would be five more minutes. We waited in the very hot, very small space for ten to fifteen more minutes. I was getting visibly upset, and the owner told me, “it’s coming.” At no time did anyone try to make it right or apologize, and everyone except the cashier was incredibly rude. We waited a total of 2.5 hours from the time we got in line. Finally our food was ready and we took it home. My pizza had a hair on it and was so salty it was inedible. The only reason the food is getting an extra star is because my husband’s pizza was very good. I have never been treated so rudely at an establishment. So disappointing…I told all of my friends about this event today, but I’m unfortunately going to have to tell them to steer clear...

A unique cozy little spot, serving up small personal pizzas.

They have a small spot with a little seating. A front bar seating area in the window. A couple of small tables, and a couch in the back of a cozy seating area with a few board games.

They also adjoin to the business next door, a shuffleboard rental court of all things with a bar and some additional seating if they have room.

The crusts are hand tossed, almost but not quite as thin as a New York style. Pleasantly chewy with maybe just a little crunch. Fired in small gas ovens behind the counter. They came out just right with a slight bit of charring while staying a little chewy.

We ordered a Vegan Bae, the ground mushroom sauce with balsamic overtones was unique and pretty tasty. A bit mushroomy, but subtly so. The blistered tomatoes and squash made for a nice combination of flavors and something a bit out of the ordinary.

The SO also ordered the Vegan Pepperoni, the pepperoni itself was mild and not unpleasant. The cheese was melty, but tasted like they were using Daiya or something with a less than great flavor. (Violife, Follow Your Heart, and Chao all taste better if they look for alternatives or you want some context.)

The portions are a bit small, but probably enough to be content if you aren't too hungry.

All in all, pretty good pizza and worth trying if you are...

EDIT: Jhy was able got my order replaced. Tasted 1000% better. I appreciated Jhy taking the time to communicate. The customer service this time around was positive and welcoming. Excited to try more.

Ordered 3 pizzas a few weeks ago! Sadly each was one was made wrong! Added pepperonis for an additional charge to one.. took a small bite and realized the pepperonis weren’t on there. My girlfriend took the pizza back and the person she interacted with was less than pleasant. He took back the same pizza with the bitten off slice, threw some pepperonis on it, re-baked it and gave it right back so the pizza tasted very burnt especially the bottom crust. By the time we made it home, we realized the other two pizzas were missing a topping as well. My girlfriend called to try to get some clarification and once again interacted with the same individual mentioned previously. His response was “Well okay, what do you want me to do? We are out of that” as if them being out of the topping was communicated to us before ordering. Really wanted to love this place after hearing so many great reviews, but this experience left me questioning if it is worth...