Starbucks — Restaurant in Kansas City

They really care if the drinks are consistent! EDIT: I kept giving them very positive reviews in store and here WAS a 5 star. I went through early on a Sunday morning and received really really bad service. My drink had whole instead of non fat milk, when asked to fix she left icky milk water in the cup when she remade it in her huffy stance. I said something to the manager the next day. Knowing I went through at least 3 times a week to that store and all of my compliments, he didn’t care after all. So I bought a Philips machine normally $1000 on sale for $750. It has officially paid for itself so I’m writing this new review. My $250 plus a month Starbucks spending is no more because of one bad incident that no one cared about after so many...

I'm a notary and not a coffee drinker. Notary pays too low to pay for a juice just to go to the restroom and sign a few documents. If my customers ask to meet there, they usually buy coffee. I recently walked in this establishment to find locks on the bathroom. I'm just done with any establishment that doesn't think letting workers and yes probably homeless to use the restroom. I travel all day long for my work as do thousands of other hard working Kansas Citizens. We need bathroom breaks! We are faced with more and more establishments...

I've been coming to Starbucks for over 10+ years and the customer service that I just received was the best I've had hands down. Matthew exemplified what an "above & beyond" customer service care should be. To see someone still very passionate about their work gives me hope for the future, and that I wish nothing but for the best for this young man because if not taken for granted, he'll make great strides in the company! 12/10 will...