I was very excited when I saw this place open, I am all about supporting small businesses even ordered a catering order for my baby shower and the food did not disappoint. I will say their customer service skills needs some working on specifically the tall black haired lady, I had submitted a order via online verified prices when the time came for pickup my item was not ready at the agreed time, then when it was time to pay I was priced double. luckily I had kept the conversation regarding my order through instagram so we were able to fix that but in front of me the associate kept stating she needed to phone to verify the information I was providing regarding price and quantity of item.(which i understand trust but verify but you don’t say that in front of a customer it is unprofessional). Came back another day to order corn in the the cup I asked if this particular item is supposed to be layered because sometimes it’s made layered sometimes it’s not. Associate proceeded to respond with an attitude and a facial expression on the process of a simple question. Again the food is GREAT the establishment just needs to work on their customer...
Read moreI love this place I been having them at their pop up but I drove from Atlantic station to the brick and mortar and I fell in love I definitely will be back , I had Mexican hot dog I give it an 8/10 just because I wish my hot dog was cook a little more I like mine well done , churro cheesecake with sweet condensed milk and strawberries 10/10, elotes is the best I have had in my life ( it's not up for debate ) 10/10 and then I ended with a pumpkin spice and banana agua fresa it was a 12/10 a...
Read moreLove this place, the sweets and food is really good and enjoyable and im a sucker for paletas. However, many of the times I've been here i haven't been greeted by staff or had to wait around for someone to finally come out the back to make my order. It's annoying and I've walked out sometimes and gone next door for food instead. Also o only come here for my esquites cause they are always hot but today mine was complete cold :( very disappointed but I'll...
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