St. Pete Bagel Co. — Restaurant in Kenneth City

First off the overall experience with the food is above good. Everything is alway fresh and the donut and bagel selection perfect and cream cheese yummy. But one thing that is completely unsatisfying is everytime I've entered this establishment the older lady with the short dark hair behind the counter is always yelling at her employees treats them awful especially in front of guest ive witnessed it everytime.and the way she is sarcastic with customers very unprofessional. And the younger girl behind the counter ringing guest out is always so friendly and nice as well as the lady preparing food and sandwiches so nice and does an amazing job. I was there yesterday morning and a guest spilled his coffee and her response was " your gonna have to wait" very rude , loud and disrespectful " in my opinion. I've work in customer service over 15 years and the proper way to have handles that would be this response " I'm apologize sir I'll be happy to remake your beverages " but her response And energy was just very sarcastic. She definitely annoyed and turned my mood upside down. And like I said the way she talks to her coworkers so unprofessional especially in front of customers at that. not a great experience and certainly not a great presentation of professionalism or work ethics. She is always like this everything I've come in. The sad part is I really love you business and I live nearby with many similar options but I choose you guys because of how good and fresh your food is. But she just makes the overall experience bad . And that's why I rated you guys this. Food is above great. But the customer service of the one lady and her professionalism below satisfactory. I wish I had names But she's there everytime I've come in. With the same bad sarcastic unprofessional energy. I'll walk in happy in a great mood but because of her attitude she make the experience horrible when leaving.she definitely should be trained on customer service and how to interact with guest and people overall. Because she sets a bad example for...

This review is based on the Kenneth City location. First off, I have visited this location approximately 6 times. When we have friends visiting from out of town it's a nice place to relax in their outdoor seating area with bagels and coffee. The bagels and various cream cheeses are delicious and my husband enjoys the breakfast sandwiches. The PROBLEM is the guy behind the counter. He is not welcoming, and is ALWAYS EXTREMELY rude. Yesterday my sister and I popped in for a coffee at 12:20 (they close at 1). They were out of creamer at the counter. He was put off when we asked for creamer and so he poured some for us into our cup and poured far too much. Didn't care, although we reacted to the over pour. At 12:50 he told us he needed to break down the patio so more or less told us to leave. There are better places to spend my money and I will no longer take visitors to this location. I do want to say that there are 2 guys that work at this location. One of the 2 is very nice and friendly. I am referring to the guy that's smaller in stature. Dude, get over your arrogance. You're hurting a good business with that nasty attitude.

A previous...

This is a great coffee, bagel, and donut joint! It doesn't look like much from the outside, but I stopped in on a whim. They make everything fresh themselves. Several of the displayed pastries had personalized touches, like hand-decorated frosting. I ordered a lox and cream cheese sandwich on an onion bagel and a latte. The latte came with a free donut, so I chose a Boston cream. Everything was absolutely delicious! The bagel had a great texture, and both the bagel and donut were obviously made with quality ingredients. The cream cheese was fluffy and plentiful. The coffee was a nice roast, flavorful and good quality. The menu included breakfast sandwiches, frappes, and other items you'd expect to find at a donut shop. They also had some things you wouldn't expect to find - such as a lunch menu with paninis and cuban sandwiches. This seems convenient for anyone on their way to work who forgot lunch or needs easy take-away. There is limited seating inside too. It's my new favorite breakfast place for sure! I plan to try their cuban next time - I have a good feeling that they will...