Little Caesars Pizza — Restaurant in Kennewick

I know little Caesars can get a bad rap from some folks, and who knows, perhaps it's deserved.

I went in the Gage store tonight just before 8, and the place looked a little barren, but a young man walked to the register, and took my order. I got the cheese and pepperoni stuffed crust, and an order of crazy bread.

They had to make the pizza to order as I believe I was right at the end of the "hot n ready" window. Totally fine, I was inside the store a total of maybe 15 minutes.

Once I got home, I grabbed a slice, and man. This was a very tasty pizza. Loaded with pepperoni, lots of cheese, and good, prominent Italian herb blend. If I had any complaints, it's similar to almost every other pizza place, the sauce is kind of sweet. But with so much salty/savory, it's not a huge problem.

The pizza was very hot, the pepperoni was right at a level of crispy that made it easy to bite through, but not burnt and crumbly. And the best part, the stuffed crust. Hands down the best chain stuffed crust I've had. It's a gimmick, sure, but I've loved it since I was little and pizza hut first introduced it. Best of all, the large pizza was only 10 bucks.

The staff were professional, all 3 people I interacted with were professional and pleasant. My only interaction with one young woman was her wishing me a good evening as she was leaving the building at the end of her shift. Excellent customer service.

Good food, good service, great price. Definitely going to be giving them more of my pizza business...

On our last visit it took 50 minutes for them to get my order correct. Very simple order in fact. Two Hawaiian, One Cheese and Three Italian Breads. I was told it would take 5 minutes. I expected 10 minutes but it took over 15. When the bread was brought out it was 3 orders of Crazy bread. I pointed out the mistake. For whatever reason I was refunded 17 cents. Then a new order was brought out another 15 minutes later which was one order of Italian bread. The young woman then argued with me stating I wanted one order and that was why she refunded the 17 cents. She went back and made the three orders of Italian bread. Her attitude stunk at this point. The correct order was finally brought out. During the wait time four orders were placed by other customers and no issues for them. Also, someone elses name was on my receipt when I asked for one when I had to re-ring the Italian Bread. We love Little Caesars but this experience will make my family re-think returning. Very disappointing. Edit: this occurred 2 weeks ago. Sorry it took so...

I placed a phone order asked for a med cheese with extra garlic sauce. When my son opened the box he had none. I sent him in, he's 9 to get what they forgot. They gave him a hard time. So, I went I the cashier got the manager on duty this evening. She jumped up from her seat in the back in a hateful way, she stormed to the register. Looked at me, as I tried to explained that when I called I asked for extra garlic sauce. She said I didn't hear you! First of all, she was not the one who took my order. The manager had a rough deeper voice. She was so rude when I asked why tgey were not in my box? She said “We are not Papa Johns” I charge for my dips and slams her hands down on her sign. Tell’s me I can have them but have to pay a dollar for one. I'm sorry but if this woman is the manager she needs to go back to management 101. You never treat a paying customer nasty because a bad review can spread faster than a good one. Plus you now have lost a family to...