McDonald's — Restaurant in Kirkland

I went here regularly until today. Let's start off by saying, I was reluctant to come back after they didn't fully cook my food the last time I was here, but I figured I hadnt had a bad experience outside of that and it was probably just an off day.

Fast forward a week or so later(today). I pull through the drive through and order my food. The cashier tells me my total and I pull out a large bill and EXACT CHANGE(i dont want a bunch of coins floating around my car). I double check how much I owe, count my money and hand it to the cashier, change first.

Then she hands me the remaining cash which consists of bills...and EVEN MORE COINS!!! I ask her why she gave me coins, and then politely tell her that I handed her exact change. (The total cost of my meal was 3.30, for context.) She is adamant about the fact that I didn't give her 3 dimes, which I know for a fact I did, but I was in a rush and just wanted to go. So I said, " I don't want change, I gave you 3 dimes, but I will give you the difference so I don't have this extra change." I literally offered to pay more money (on top of the extra 20 cents this woman miscounted and essentially stole from me) JUST so I didn't have unwanted coins...

This woman then proceeds to act as if I'm stupid and tells me to pull around front to deal with this.

In conclusion, after spending hundreds on breakfast here it was all unraveled over .20 cents. As convenient as this mcdonald is I wont be coming back after...

McDonald’s Has Become a Cold, Confusing Construction Site, with 5 huge orange cones inside .

I don’t normally write reviews like this, but today’s visit to McDonald’s was such a letdown, I couldn’t stay quiet.

Let me start with the obvious: there is no one taking orders anymore. You walk in, and instead of a warm “Hi, how can I help you?”, you’re greeted by a towering screens that looks like it belongs in a bank or a hospital waiting room. The layout? A confusing maze of buttons and options, buried menus, unnecessary steps—designed more like a software update than a lunch experience.

I counted five employees not behind the counter but packaging food . So not enough money to have register cashiers now , so let’s divert them to are where one 1 used to do that job . They were all scrambling behind the scenes—bagging food, shouting orders, bumping into each other, and clearly confused about who was doing what. It felt like watching a team that had just been thrown into the deep end without a manager.

There was zero organization. No leadership. No flow. Just chaos wrapped in paper bags.

The atmosphere? Cold. Mechanical. Depersonalized. It felt more like I was standing inside a construction zone in a foreign country than a place my kid used to love. And speaking of which—my 7-year-old looked up at me and said, “Papa… this place feels like it’s in a different country.” That hit hard. Because he was right. Whatever McDonald’s used to be—it’s not...

Every time I come to this location, they always get something wrong with my order, but recently with the monopoly promo they’ve really been pissing me off about it. So when you order from the monopoly menu online there are participating burgers/sandwiches that earn you a monopoly peel tag. Every… single… time… they never include the peel strip for the participating burger or food items, only on the fries/hashbrowns and large drinks. I know this because my favorite breakfast item is the sausage egg and cheese bagel, and I hate that it’s not, but it’s advertised that it’s not part of the monopoly menu and it’s whatever, but whenever I get a McGriddle meal for my wife, that sandwich earns you an extra peel sticker and right out of the bag, there is no evidence of a sticker being applied on the wrapping and nowhere else digging everywhere into my bag. I have seen other locations in the past myself where I’ve seen McDonald’s employees pocket these peel tabs and it wouldn’t surprise me that they’d do it here as well. I see it as unfair to anyone that wants to get every chance at getting a code, unless you’re the loser that mass buys McDonald’s food just for the codes and waste the food. I wish I could have a better experience wherever I order food from this location since it’s the closest one to me rather than it feeling like a gamble if all my food is going to be correct as to how I ordered it and expect it from ordering on...