Big Kahuna Wings - West Town

I have tried this place 3 times over the last 5 years. I PROMISED I would never go back about 2 years ago, but someone at work said “give it one more shot, the food is salty, but the wings are still great.” I had a wing craving, so I went for it. NEVER AGAIN.

What I ordered: -2lbs whole wings -10 piece bone-in -Boursin Sliders -BKW chips

I have always been annoyed that they don’t toss their wings in sauce, but that’s how they do it… so fine. I knew that going in.

I called in my order at 6:54pm. They said it would be 20-30 minutes and took my name. When I arrived (7:33pm), the guy at the host stand asked what I needed… I said I have a To-Go order. He directed me to the bar. I went to the bar, where I saw 3 bags of To-Go food ready to go behind the counter. I got waited on about 5 minutes later. The guy couldn’t find my order. He flagged down the original guy from the front and he pulled up my order. Asked for my name, I gave it to him. I paid my bill. He said “your order isn’t ready yet, I’ll go check on it.” Over a 15 minute period, people kept walking up to me asking “do you need something?” I explained I was waiting on a To-Go order. Again, a guy came out and said “it shouldn’t be too long”. Then another man came out to me and asked for the name on the order. He then proceeded to check the bags behind the counter and told me he didn’t see it… it’s 7:55pm at this point. He appears to go to the kitchen to check again. At 8:02pm, the original guy from the host stand comes over again… he says “can I help you? Do you need something?” I said “yes, I paid for my food almost 30 minutes ago… I called it in over an hour ago, where is it?” He then goes over and looks at the SAME bags behind the counter and LAUGHS. He says “I’m sorry, this one is yours, it looks like they got your name wrong.” Then he handed me the bag of cold food that had now been sitting for 40+ minutes. I took the bag and drove home.

The Boursin sliders had about 1tsp of cheese on each of them with slimy greens and a nasty looking tomato. The buns were delicious though. The burgers were SO SALTY. The wings were THICK coated in dry rub to the point that it had to be brushed off…. Honestly, every bit of this meal was so salty, it was almost disgusting. The BKW chips were coated in so much salt that they tasted like pure salt coated potatoes.

I can’t believe this was almost $60 (with a coupon). Do yourself a favor and go to Ingles or Kroger for wings at this point. At least they won’t be cold and a bucket of salt.

Overall, this place seems very poorly run and I will not be back.