Chili's Grill & Bar — Restaurant in La Porte

Went in for a late lunch. We requested a booth but was told we couldn't because they only had two waiters. Really on Labor Day only TWO. Close your doors. She finally sat us at a booth in the bar. Waitress came over quick to take our drink order. Two sweet teas is what we ordered and was brought unsweetened. When we ask the waitress she quickly got an attitude. She ask would you like sugar for them no what part of sweet tea do you not understand. Finally she brought two sweet teas. Congratulations one thing right. We ordered and to our surprise we didn't have to wait long. The food was OK but nothing to brag about. I guess the waitress got her feelings her or she was mad at herself for having to work today. We would probably still be waiting to pay if the manager hadn't ask how was everything and we said we wanted to pay. I didn't discuss this with the manger because I would of gotten the genetic answer they give everyone. All I can say is this place needs to hire more help and teach the few you have that if you upset the customer you will...

I ordered a triple dipper, my sliders came out with no meat on them. When let my server Sarah know she immediately threw the kitchen under the bus and said “that’s there fault not mine”. Was she correct, yes that is the kitchens fault but for her to be unprofessional and immediately blame the kitchen rubbed me wrong. She asked if i wanted it remade, i said no thank you because the restaurant was busy and we had plans after dinner. She got defensive i feel like after we told her no then kept asking if we were mad at her and we weren’t but that was frustrating us from the pestering. On top of that i was overwhelmed with the environment and the sever kept lightly touching my back and tapping me to discuss the meal. The end this she said she was going to comp my meal and when we got the ticket the meal was NOT comped and when i had to get the manager to comp the meal or a percent of the meal she would come back to the table passive aggressive. We specifically asked for a large Dr pepper togo and she said they have no large...

Well we usually go to the one off beltway and Fairmont but decided to come here because its closer well our waiter an older white guy he had a horrible attitude and he shouldn't be working around people at all he took the drink order and took a good 10 min to get those then when we ordered our chips and salsa more then half the salsa was out the cup and on the chips but then followed my main course which was the fajita skillet medium rare which I get all the time at the Fairmont location when I got it the 1st time it was refrigerated cold I couldn't even chew it and the 2nd time it was well done and he said they couldn't do medium rare and so I asked another waiter there young white guy long hair and he took care of it for me even tho everyone at my table was done eating but this was by far the worst experience and I think that old white guy dont need to work around any people he needs to work away from people maybe a dish washer but for sure...