Tsubaki Sushi & Hibachi by Koi — Restaurant in Lafayette

This place was THE WORST RESTAURANT EXPERIENCE IVE EVER HAD. I never leave reviews but this one is for ANYONE WHO IS CONSIDERING going to this place. The cook nose didn't only bleed while at our hibachi grill but he was dripping sweat, he barely knew what he was doing felt like. Their "wifi was down" "card machine down" no liquor license, dirty grill and table. My lemonade was disgusting. We were OVERLY charged for POOR SERVICE AND A BLEEDING CHEF. Management did NOTHING. Our waiter was only at the table to give us a speech on how to order and brought us our salads/soups and the bill. They charged us $20 for drinks and we only ordered lemonade and tea. We were charged SEPARATELY FOR EACH REFILL. NO SPECIALTY DRINKS WERE ORDERED. No card machines, however she still managed to give herself 18% gratuity and did nothing but tell us what they couldnt do. They threatened to call the cops after we attempted to pay MOST of ticket. They didn't deserve anything. We felt extorted after leaving and nothing being done about anything including our mystery food. PLEASE DO NOT EAT HERE. ITS NOT WORTH...

So I ordered a pickup order through doordash and when I get there the receipt that they give me has a different amount than the one on the doordash app. They also forgot the drink and didn't put eel sauce on one of the rolls (Hawaiian Roll) which states it has eel sauce in the app. So got on support with doordash and they said they couldn't do anything regarding the price discrepancy because the restaurant controls the pricing Then I call the restaurant and they tell me that doordash controls the pricing. I told them what doordash said and also brought up the other issues. they said that they would only refund me the drink and $1 for the eel sauce and wouldn't refund the amount of the discrepancy because doordash takes 30% of the order. This didn't sound right so I googled how much they take from pick up orders and as of april 2021 its only 6% and most of the items were upcharged 50%. Do not eat here they give you minature portions and overcharge you for decent food. Not good, not great, just decent. They only care about money and the...

Tsubaki By Koi You will be shutting down this restaurant for good very soon. You better start listening to your customers. You are losing a ton of them.

I’m officially writing this restaurant off my list for good. We went here for my mom’s birthday. They sat us at the hibachi table. Started taking everyone’s order and when they got to the end. We were forced to order items that we didn’t want to eat. She gets to the end and points to the section of the menu and tells us this is where you have to order. She stated a number of people have to order hibachi. I said that isn’t what we want and she said that is the rules. I told the lady this is lunch time and we are the only customers in the building. You think your rules is keeping people from eating here? I told her you will not keep your doors opened with these rules. She honestly didn’t care. Never ever going back. Lost...