Lafayette Shooters — Local services in Lafayette

I hate posting any review other than a good review, but I was pretty upset with my experience here today. I was trying to shop local for my boyfriends Christmas gifts. I walked in prepared to spend whatever it took to get him all the accessories and quality ammo for the gun he bought a few months prior. I wasn’t asked if I needed help after I walked around mindlessly for half an hour. I understand the holidays are busy and I’m very patient, as someone who used to work in retail. I don’t know much about firearms so I was hoping I could get someone to give some guidance on what I would need to buy and give me honest feedback on quality of different brands. The young men there were not very helpful. When I finally asked someone for help, he did take the effort to check on a magazine for me, but once he saw it didn’t fit, he just told me that they didn’t have anything for the specific gun. I asked if they had any ammo or any other accessories, and he showed me the ammo and then walked away. I know enough about guns to know that not all ammo is good ammo so I was wanting more guidance on what to purchase, but he seemed like he didn’t want to help me. I was open to buying ANYTHING that a gun owner might need or want… a safe, quality ammo, any holsters, targets, even a concealment shelf, but I could not get any sales associate to give me quality service. I was prepared to spend a lot of money, but I left with nothing because I was just frustrated and unsure what to buy.

I’m only rating 3 stars instead of 1 because the one employee did check on the magazine for me, but I’ve shopped here before and know they are capable of better service. I know their staff is knowledgeable and they carry a variety of products, I just hope after the holidays die down, their service...

The sales people are very professional and helpful. I appreciate the service I receive when I go into the store. Recently I had two firearms transferred here and was very disappointed in the service I received. When i had the guns shipped there I called during business hours and left a voicemail with my name and information and asked for a call back. Once the guns had arrived and I still had not received a call back I called to check on them. They told me that they weren't received yet and it may be that they just haven't been processed. Fair enough. I wanted to leave my info with the person I was talking to but they were uninterested. So I waited 5 hours and went to the store. They still hadn't processed them but I was able to leave my info. I waited a full day, still no call back so called back up there and was told that they needed more info from the shipper. Why did I have to call if there was a problem on their end? Got them the info they needed and waited 2 more hours. Finally I called back and was told I could come fill out the paperwork and pick them up. Finally, even though I was told there would be only 1 transfer fee for both guns to me, they charged me for both anyway. I have always had great service with in-person dealings but I am disappointed in the total lack of communication over the phone on Lafayette...

Always helpful. Well stocked in all categories. Can you save a few dollars on Amazon or another online store on some items? Maybe... Maybe not. I've found pricing fair, and in some cases below online pricing even before shipping and ffl. I choose to support local, because when I want it, I NEED it! Today I learned that an accessory I wanted didn't fit my gun, because the sales person took the time to try it on a gun they had that matched mine. He also helped me find the right one to fit my gun. It was $150+ accessory. I could have saved some 20 or 30$ if I wanted to shop around.....But, he also set it up for attachment to my gun so I didn't have to when I got home! That's worth the potential added expense, and I appreciate the young man's knowledge and experience. It was super simple to reattach to my gun when I got home.

I've been to a lot of "gun stores" recently, some empty shelves. Mostly not interested in helping, or even acknowledging me. I'm firmly committed to shopping Lafayette Shooters FIRST!

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