Charleys Cheesesteaks — Restaurant in Lake Charles

My first review will be when I ate in person 4 weeks ago. The staff, was not very polite at all. The cashier took quite a bit to acknowledge our presence, the only other employee at this location at 2pm was the manager. Who was speaking to his other employee extremely rudely, and shooting nasty looks at her as she was working. Oh... Got my order wrong and we had to remind her for our drinks. My service today through waitr wasn't much better. Steak was cold and again they got my order wrong. Every time I ask for a plain cheese steak and they pile onions and mushrooms onto my sandwich. By far one of the worst places I've eaten. 1 star. Beyond mad they can't get this right. The food is good, the staff is...

I worked here for like three days, my boss picked cheese up off the floor and used it on a customers sandwich, me and my coworker were instructed to reuse the same gloves no matter the task, so lots of cross contamination, fries are kept at room temperature on a shelf in the backroom next to chemicals, there's German cockroaches, and the boss smokes cigarettes in the back office. I probably should have reported them to public health, but I was so disgusted I kinda just wanted to forget this place....

Everyone seems to be complaining about the employees. Loud, yes, but very friendly and were just calling out to people and greeting others as they walked by. Seems to just be enjoying their job.

Price wise, paid $30 for 2 fully loaded large combos that I couldn't even finish. They pack them suckers! So the price I would say is fair.

Wait time was at a minimum, even during the lunch rush. Got my food in