Burger King — Restaurant in Lake Township

This is the closest bk to my house. Everytime I go through the drive through, they forget something. I usually don't drive back but the most recent time I went I ordered a lot of items and they forgot one whole meal. The dining roon was already closed by that point When I went back the manager told me it was impossible for me to have not gotten my food because he personally checked it. He then argued that if I hadn't gotten my meal it would still be up on the shelf. However, the drive thru was packed and they could have easily given my food to someone else who ordered the same thing. He decided to remake my food but must have said something to his employees because they all stared at me through the window. When he gave me the food, I asked him if he for sure checked my order the previous time and that's when he admitted he didn't but that his employee did. Again, people make mistakes, but you shouldn't lie about it. I didn't check my order until I got home, stupid right, and surprise, they forgot my fries and gave me a pie instead. I'm sure whoever ordered the pie was upset they didn't get it. So, i don't think I will be...

Burger King has overall good food. Unfortunately this location has very bad service. I would suggest to the owner to re-trained your Manager. This is not a bad nor nasty review. I really mean a good outcome of this. If the drive thru system is no that great, don't get upset that we have to repeat our order 5 times, because it was entered wrong. Until the manager took the headphones , then the order was correct, i drove to the window, she was good, told me the amount, I gave her my Debit card, and when she returned it, she commented "You are very rude". I was flabbergasted, I said excuse me?, she repeat it. I asked for her Manager and she said it was her. Naomi as a manager should not of said nothing. It was not an issue, so why did she had to instigate it. Naomi needs really serious training before it affects...

I ordered a door dash because I was super hungry and at work by myself so I wasn't able to go out and get anything I ordered a double stacker combo from this location The DoorDasher brought me my food I open it up and a double stacker only has one piece of meat three pieces of bacon the food was cold and everything was all wrong oh and didn't have no sauce on it basically one piece of ground beef three pieces of bacon no ketchup no mustard not even the barbecue sauce that I said put on there Y'all got to do better that's ridiculous people spending their money now sitting at work hungry because I refuse to ask for a reorder Y'all need to get y'all stuff together I'll never order from this...