As soon as I placed the order, I got a call that didn't register, I picked up and it was someone from Domino's saying that my order was going to take an hour, to an hour and a half. They did not mention this information when placing the order online, otherwise I could have order from a different place. I signed up for live text updates about my order. After an hour, I got a message from them saying that my order was out for delivery (the Domino's store is 5 minutes away; 10 max). Then 40 minutes later, I got a text saying that the driver was pulling up (keep in mind when I signed up for text alerts, the estimation given was to send a message 2 minutes before delivery is made). I got a call an hour later after I received the text message. Not only that, but I thought they were supposed to call so I could wait outside to get the delivery. The driver just left the packages on the floor! Rats are a major problem in the city, in every neighborhood, and they just think it's a good idea to leave food there without calling?! It took longer than 2 hours from the time I placed my order to deliver, food was cold, and not sure if my family could eat, since we didn't know if it...
Read moreFood has not shown up after nearly an hour and half after ordering (estimated time was 30-49 minutes) , I’ve been waiting outside for roughly 40 minutes because the tracker said it was on its way and then said it had been delivered. Had to wait on hold for roughly 10 minutes before someone picked up. Someone there managed to get through to the driver who claimed they had been trying to call me, I do not have any missed calls. Manager said the driver was outside, which I said was impossible, because I am outside right now. Finally spoke to the driver and they said they be here in 9 minutes. 9 minutes turned into 20 minutes. Food was cold, driver didn’t say shit when he handed it to me.
I’m not one to leave shitty reviews on places, but this was absolutely ridiculous. If it wasn’t so late and I didn’t have plans (that had to be pushed back because I was waiting for the food) I would have just called and cancelled and...
Read moreNever order dominos from this store. It took them well over an hour to deliver our pizza, and the bread twists had no seasoning on them. Dominos also no longer cares how long it takes to get to your apartment, so the pizza was not fresh and it didn't arrive until 1.5 hours later. I'm completely over dominos at this point. Any other pizza place would've just given a refund or some kind of incentive to come back at all and called it a day. Tbh just don't order dominos at all. idk what I was thinking when Giordanos or Lou Malnatis could've been considered. I thought I'd give dominos the old nostalgia try but it...
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